Warehouse Operations Supervisor

NFI Industries•North Aurora, IL

24d

About The Position

The Warehouse Operations Supervisor is responsible for the efficient day-to-day operation of the warehouse, with particular emphasis on supervising warehouse personnel and achieving daily production goals. The available shift is Monday through Thursday, 5 PM to 3:30 AM. The supervisor oversees shipping and receiving schedules, inbound and outbound shipments, equipment use and maintenance coordination, productivity goals, staffing, and daily shift reporting. The role also supports employee training, onboarding, coaching, performance reviews, timekeeping, employee relations, and talent development. In addition, the supervisor helps maintain safe, clean, and efficient warehouse operations, supports safety programs and OSHA compliance, and follows procedures for reporting and investigating injuries and accidents. The position may require travel to other warehouses and participation in department or company meetings. Employees must be able to perform the physical duties described, including standing and walking for extended periods, moving totes weighing up to 50 pounds, and working throughout a large distribution center. The work environment may have variable noise, lighting, and temperatures. The base salary range is $59,219.16 to $70,000.00, with eligibility for an annual discretionary bonus targeted at 5%. Employees are eligible for a benefits program that includes medical, dental, vision, prescription drug coverage, a 401(k) plan, wellness program, life insurance, paid time off, and paid parental leave, among other options.

Requirements

Bachelor’s degree in Supply Chain, Business, or a related field, or at least 1–5 years of supervisory experience.
High school diploma required.
Experience with Warehouse Management Systems; Manhattan is preferred.
Ability to work in a fast-paced, quickly changing environment.
Ability to handle changing priorities and use good judgment in stressful situations.
Experience with or willingness to learn performance metrics, process improvement, and Lean/Six Sigma tools.
Working knowledge of Microsoft Office applications.
Working knowledge of warehouse and mechanical equipment.
Working knowledge of OSHA, DOT, HAZMAT, and FDA regulations, and willingness to become certified in one or more of these areas as necessary.
Excellent talent management and team-building skills.
Excellent verbal, non-verbal, and written communication skills.
Excellent customer service skills, particularly with external clients.
Excellent analytical and mathematical skills.
Ability and availability to work irregular or extended hours, including nights, weekends, and holidays, as needed by the customer.
Ability to stand and walk for up to 10–12 hours.
Ability to lift and move totes weighing up to 50 pounds.
Ability to bend, lift, stretch, and reach regularly both below the waist and above the head.
Ability to walk frequently throughout a distribution center and surrounding areas in facilities over a quarter mile in length.
Ability to work in environments with variable noise levels, lighting conditions, and temperatures, and to access all building areas without limitations.

Nice To Haves

Experience with seasonal workforces; this is a plus but not required.
Bilingual English/Spanish; preferred and may be required in some locations.

Responsibilities

Develop and implement shipping and receiving work schedules and assignments to support efficient operations and meet goals.
Directly supervise warehouse personnel and match employees’ skills and backgrounds to required work.
Supervise inbound and outbound shipments to ensure accuracy and timely completion.
Ensure equipment is used efficiently and coordinate equipment maintenance with management.
Review daily work objectives and determine shift productivity requirements in support of building objectives.
Partner with other leaders to balance labor and maintain appropriate staffing levels.
Prepare and submit daily end-of-shift reports.
Recommend and work on initiatives and programs to improve operations.
Conduct daily pre-shift meetings covering previous-shift productivity, operational problems, workload forecasts, and relevant company information.
Assist in developing programs to train and motivate personnel and improve effectiveness.
Assist in developing new-employee programs and ensure onboarding procedures are followed.
Maintain sound human resources practices with direct reports and ensure adherence to corporate and department policies and procedures.
Work with Management and Human Resources to resolve employee relations issues, disciplinary actions, problems, and terminations.
Provide feedback, coaching, guidance, and recognition to support employee skill development.
Participate in employee development and talent selection.
Provide regular coaching and constructive performance feedback, and prepare and deliver hourly performance reviews.
Maintain accurate timekeeping records.
Stay current on information, tools, and systems as part of ongoing self-development.
Travel to other warehouses and participate in department or company meetings as necessary.
Ensure safe, clean, and efficient warehouse operations that meet service standards.
Support safety programs and OSHA compliance to maintain a safe work environment.
Follow documented processes for reporting, analyzing, and following up on employee injuries and accidents.
Ensure employees complete a daily pre-flight and review it daily.