Warehouse Operations Manager

GEODIS • Phoenix, AZ

14h

About The Position

The Warehouse Operations Manager establishes and leads warehouse procedures, including verification of incoming and outgoing shipments, handling and disposition of materials, and maintaining current inventory. The role oversees warehouse and equipment condition, safety, sanitation, security, maintenance, operational excellence, and compliance with applicable certifications and regulations. It manages distribution center operations, staffing, training, performance, customer satisfaction, budgets, and profit and loss, while coordinating with other functional areas and engineering. For food accounts, the incumbent reports food safety problems to senior management to initiate action.

Requirements

• Must be PC literate and proficient with Microsoft Word, Excel, Outlook, and PowerPoint.
• Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, and governmental regulations.
• Ability to write reports, business correspondence, and procedure manuals.
• Ability to present information effectively and respond to questions from managers, clients, customers, and the general public.
• Ability to solve practical problems involving a variety of concrete variables where limited standardization exists.
• Ability to interpret instructions provided in written, oral, diagram, or schedule form.

Nice To Haves

• Experience with warehouse management systems.
• Experience with labor management systems and productivity initiatives.
• Lean certifications.

Responsibilities

• Establish and lead procedures for shipment verification, material handling and disposition, and inventory maintenance.
• Ensure the warehouse and equipment are properly maintained; submit repair work orders and equipment replacement requisitions to appropriate personnel.
• Coordinate warehouse activities with other functional areas, such as customer service and sales.
• Communicate frequently with customers and follow up on concerns and requests to maintain customer satisfaction.
• Ensure safe warehouse operations and compliance with company standards for sanitation, maintenance, safety, and security.
• Ensure operational excellence across warehouse areas, related equipment, and warehouse management systems.
• Lead efficient operations and mitigate barriers to success.
• Partner with engineering to implement and maintain appropriate warehouse layout and product placement.
• Monitor facility KPIs and ensure they are met promptly and cost-effectively to support profitability and productivity.
• Ensure adequate employee staffing, training, coaching, and development.
• Report employees’ hours worked to Payroll weekly.
• Manage the distribution center hands-on, including interviewing, hiring, training, planning and directing work, and appraising performance for supervisory and hourly staff.
• Ensure compliance with CTPAT, ISO, AIB, and other applicable regulatory certifications.
• Manage the operation’s budget and P&L.
• Address complaints and resolve problems.
• For food accounts, report food safety problems to senior management to initiate action.

Benefits

• Competitive pay, with bonus opportunities for select positions.
• On-demand pay options that provide access to earned wages before payday.
• Free telemedicine beginning on Day One and affordable medical, dental, and vision coverage after a short waiting period.
• Paid holidays, paid time off, short-term disability, parental leave, and other benefits.
• Volunteer opportunities and support for meaningful causes through the GEODIS Foundation and GEODIS Compassion Fund.
• One-time financial assistance for teammates facing unexpected hardships through the GEODIS Compassion Fund.
• Employee Resource Groups, cultural celebrations, and development opportunities.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: No Education Listed