Warehouse Operations Manager

US Venture•Fairfield, OH

About The Position

The Warehouse Operations Manager oversees warehouse and operational functions for a larger facility, including logistics, warehousing, and inventory management. The role manages supervisors and office staff, ensures workplace health and safety requirements are met, and is responsible for building and product security. The manager operates the warehouse in accordance with established procedures and policies, with approximately 80% of the position focused on management responsibilities. The position measures and manages warehouse processes, personnel, facilities, expenses, and equipment; supports safety, loss prevention, customer service, and process improvement; and prepares capital and operational budgets. It also develops personnel, coordinates staffing and scheduling, maintains vendor and supplier relationships, and supports acquisitions, warehouse moves, and special projects. The role reports to the Regional Operations Manager.

Requirements

Bachelor's degree in business plus 2 years of warehouse/operations experience, or 6 years of warehouse/operations experience.
Proven leadership skills in a supervisory warehouse, operational, or related role.
Knowledge of material handling and inventory documentation.
Knowledge of budgeting, supply contracts, and shipping requirements.
Excellent math, accounting, and financial interpretation skills.
Effective communication skills with people at all levels of the organization.
Demonstrated leadership ability.
Ability to build and maintain customer and supplier relationships.
Ability to project a positive image to customers.
Demonstrated product, technical, and customer service knowledge.
Knowledge of applicable computer software, including Microsoft Word and Excel.
Strong problem-solving skills.
Willingness to travel nationally as required.
Valid driver's license and good driving record.
Must be currently authorized to work in the United States on a full-time basis and must not require U.S. Venture sponsorship to continue working legally in the United States.
Ability to meet the physical demands described, including occasional lifting of products weighing approximately 80 pounds and handling tires weighing over approximately 70 pounds.

Responsibilities

Measure and manage warehouse processes, including inventory management, transportation, customer service, and personnel.
Provide timely, accurate, and complete reports on the warehouse's operating condition.
Communicate issues, programs, decisions, and actions to the Regional Manager, other leaders, and departments as required.
Maintain warehouse facilities and equipment and ensure the interior and exterior are clean and orderly.
Develop and maintain productive business relationships with vendors, suppliers, and shippers.
Lead assigned personnel through objective setting, delegation, communication, regular meetings, and enforcement of productivity standards.
Coordinate personnel assignments and scheduling to complete workload efficiently, maintain appropriate shift staffing, and plan for high seasons.
Develop warehouse personnel, provide measurable performance feedback, complete new-hire 30/60/90-day reviews, and implement employee development plans as needed.
Work with Human Resources on interviews, hiring, training, and personnel issues.
Manage safety programs to ensure compliance with policies and regulatory requirements.
Provide documented monthly safety meetings and investigate driver vehicle and workers' compensation accidents, including documentation, incident investigation, and corrective action.
Lead and support loss prevention by maintaining security equipment and ensuring facility security.
Partner with Sales to help field operations associates proactively meet customer needs.
Assist with strategic priorities, project management, and process improvement initiatives.
Manage and participate in business acquisitions, warehouse moves, and special projects.
Plan and manage warehouse operating expenses in accordance with financial goals and expense policies.
Motivate and organize the workforce, encourage teamwork, train staff, monitor performance and progress, and ensure productivity targets are met.
Oversee planned maintenance of vehicles, machinery, and equipment.
Prepare facility capital and operational budgets.
Determine an efficient warehouse layout to support the flow of products into and out of the facility.
Promote goodwill and a positive image of the Company.