Operations Manager - Warehouse

Penske • North Little Rock, AR

14h

About The Position

Penske Logistics is seeking an Operations Manager to provide leadership at a warehousing operation. The manager leads staff to meet customer requirements and Penske goals and objectives, while consistently exceeding established goals and delivering operational excellence, innovation, and strong customer service. The role develops forward-looking plans and executes them, manages resources to meet or exceed the site financial operating plan, and maintains an incident-free safety culture.

This position oversees people, warehouse operations, financial performance, safety, customer experience and growth, and fleet and equipment. The Operations Manager is bonus eligible based on individual and location performance. The role is a day shift, with flexibility required to support the business as needed.

Requirements

• 4–6 years of related functional experience.
• At least 3 years of managerial or supervisory experience supervising warehouse associates in distribution center management.
• High school degree or equivalent required.
• Proficiency with Microsoft Outlook, Word, Excel, Access, and PowerPoint.
• Ability to build rapport and relationships with associates and external customers at all levels.
• Time-management and organizational skills, including follow-up and follow-through.
• Ability to manage problems and make decisions independently.
• Demonstrated ability to develop and execute an annual financial operating plan.
• Ability to drive process improvement and lead change.
• Ownership and responsibility for running the operation with a sense of urgency.
• Strong written and oral communication skills, including presenting to others and active listening.
• Regular, predictable, full attendance is an essential function of the job.
• Willingness to travel as necessary and work the required schedule at the specified location.
• Must complete a Penske employment application and submit to a background investigation, including past employment, education, and criminal history, and drug screening.
• Ability to read, communicate verbally and in writing, remember and analyze information, and understand instructions or guidelines.
• Ability to stand, walk, and sit; frequently use hands to touch, handle, and feel and reach with hands and arms; and occasionally lift or move up to 25 pounds/12 kilograms.
• Required vision abilities include close, distance, and peripheral vision, depth perception, and ability to adjust focus.

Nice To Haves

• Bachelor's degree preferred.

Responsibilities

• Ensure supervisors and associates are trained, competent, and understand how their work supports customer business objectives.
• Recruit, hire, train, develop, and retain quality associates.
• Maintain effective two-way communication that informs, motivates, and recognizes team members.
• Build and sustain strong relationships with associates, customers, and supporting departments.
• Meet or exceed customer key performance metrics and objectives.
• Interact daily with the local customer to understand existing and emerging needs.
• Lead operational improvement efforts, including improvements to inventory accuracy and warehouse operations.
• Collaborate with other Penske sites to share best practices and leverage resources and assets.
• Develop and execute the annual financial and operating plan.
• Lead the operation with integrity to meet or exceed Business Plan targets.
• Monitor operating metrics and the P&L, identify issues, and make timely adjustments.
• Ensure customer billings and associate payroll are prepared accurately and on time, payables and intercompany charges are valid and correct, and other activities are accurately reflected in the P&L.
• Lead a safety culture by personal example.
• Develop, execute, and assess continuous improvement plans to reduce accident and injury frequency.
• Ensure associates understand their individual and group safety responsibilities.
• Proactively identify and correct unsafe conditions, work processes, and behaviors.
• Ensure compliance with applicable regulatory requirements and company policies and procedures.
• Coach associates through safety observations.
• Identify continuous improvement opportunities and challenge the status quo.
• Track and record value delivered to the customer.
• Identify profitable business opportunities for the customer and Penske.
• Use available metrics to maximize customer efficiencies and achieve cost savings.
• Improve fleet and equipment utilization, maintenance availability, and fuel efficiency.
• Contribute to equipment specifications during start-up and renewal.
• Build working relationships with the local PTL district and equipment vendors.
• Complete other projects and tasks assigned by the supervisor.

Benefits

• Performance-based bonus eligibility based on individual and location performance.
• Benefits plan for associates and their families; specific benefits are not listed in the posting.

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED