Warehouse General Supervisor

GM•Hudson, OH

4d•Onsite

About The Position

General Motors’ Customer Care and Aftersales (CCA) organization provides post-vehicle-purchase services, including vehicle parts, service, and support for recalls and warranties. CCA manages the service-parts supply chain and warehouse network. The Warehouse Organization is hiring an experienced, solution-driven General Supervisor (Operations Manager) at its Hudson, Wisconsin location to lead salaried and UAW employees and oversee day-to-day automotive parts order fulfillment. The role guides supervisors and drives cross-departmental operations, including shipping, receiving, inventory control, and quality control, to meet safety, productivity, responsiveness, quality, labor, and cost requirements. On-the-job training, professional development, and career-growth opportunities are available. The role is onsite, and the selected candidate is expected to report to the location full-time. The candidate must be willing to work any shift as dictated by business needs; travel may be necessary up to 10%. The role is not eligible for relocation benefits. GM does not provide immigration-related sponsorship for this position.

Requirements

High school diploma.
At least 3 years of experience supervising employees in a manufacturing, warehouse, or logistics environment.
At least 2 years of experience managing a team.
Analytical and technical computer skills for developing, maintaining, and analyzing data.
Proficiency with storage, retrieval, inventory, or warehouse-management software and systems, including Microsoft Office Suite.
Willingness to work onsite on any shift as dictated by business needs.
Ability to travel as necessary, up to 10%.

Nice To Haves

Bachelor’s degree.
Knowledge of and execution experience with Global Manufacturing System.
Exposure to a union environment and experience leading unionized teams.
Exceptional communication and interpersonal skills to influence, motivate, and resolve conflict.
Experience with inventory control, quality, and lean manufacturing processes.
Strong organizational, project-management, and problem-solving abilities.

Responsibilities

Monitor and optimize warehouse departmental workflows to support timely shipment of customer orders.
Address complex shift-level operational issues by identifying gaps, analyzing root causes, and making adjustments to improve outcomes.
Set direction and allocate resources to address departmental constraints and balance objectives.
Lead, train, and evaluate supervisors and support staff to develop a high-performance work culture.
Build a positive, collaborative environment across salaried and hourly UAW employees.
Ensure consistent adoption of standardized work, processes, tools, and systems.
Ensure compliance with industry requirements and safety regulations, including GM’s Workplace Safety System (WSS).
Promote safety through audits and training, and promptly address safety concerns and incidents.
Participate in and implement department- and site-wide continuous-improvement activities, processes, and resources, including GM’s Global Manufacturing Systems (GMS).
Collaborate with support functions, vendors, and suppliers to troubleshoot and improve operational efficiency.