Warehouse General Supervisor

General Motors•Hudson, WI

5d•Onsite

About The Position

General Motors’ Customer Care and Aftersales (CCA) organization provides customer support and post-vehicle-purchase services, including vehicle parts, service, recall, and warranty support. CCA manages the service-parts supply chain and warehouse network. The Warehouse Organization is seeking an experienced, solution-driven General Supervisor (Operations Manager) at the Hudson, Wisconsin location to lead salaried and UAW employees and oversee day-to-day operations and timely automotive-parts order fulfillment. The role guides supervisors and coordinates cross-departmental shift operations, including shipping, receiving, inventory control, and quality control, to meet safety, productivity, responsiveness, quality, people and labor, and cost requirements. The successful candidate will bring supervisory and inventory-management capabilities and a commitment to safety and quality. General Supervisors receive on-the-job training, professional development, and opportunities for career growth. This is an onsite role requiring full-time attendance at the assigned location. Any shift may be required based on business needs, and travel may be necessary up to 10%. Relocation benefits are not provided.

Requirements

High school diploma.
At least 3 years of experience supervising employees in a manufacturing, warehouse, or logistics environment.
At least 2 years of experience managing a team.
Analytical and technical computer skills to develop, maintain, and analyze data.
Proficiency in storage, retrieval, inventory, and warehouse management software and systems, including Microsoft Office Suite.
Willingness to work onsite on any shift as dictated by business needs.
Willingness to travel up to 10% if needed.

Nice To Haves

Bachelor’s degree.
Knowledge of and execution experience with Global Manufacturing System.
Exposure to a union environment and experience leading unionized teams.
Exceptional communication and interpersonal skills to influence, motivate, and resolve conflict.
Experience with inventory control, quality, and lean manufacturing processes.
Strong organizational, project management, and problem-solving abilities.

Responsibilities

Monitor and optimize warehouse departmental workflows to support timely shipment of customer orders.
Address complex shift operations issues by identifying gaps, finding contributing factors, and applying adjustments to improve outcomes.
Set direction and allocate resources to overcome departmental constraints and balance objectives in a fast-paced, ambiguous environment.
Lead, train, and evaluate supervisors and support staff to build a high-performance work culture.
Promote collaboration between salaried employees and the hourly UAW workforce.
Ensure consistent adoption of standardized work, processes, tools, and systems.
Ensure compliance with industry standards, requirements, and safety regulations, including GM’s Workplace Safety System (WSS).
Conduct safety audits and training, address safety concerns and incidents promptly, and foster a commitment to safety.
Participate in and implement department- and site-wide continuous improvement activities, including GM’s Global Manufacturing Systems (GMS).
Collaborate with support functions, vendors, and suppliers to troubleshoot issues and improve operational efficiency.