Warehouse General Group Lead - 2nd Shift

Rheem Manufacturing Company•Randleman, NC

About The Position

The Group Coordinator is a working lead who supports supervisors by coordinating daily operations, directing workflow, providing training and coaching, and assisting with problem-solving activities. The position does not have authority to issue disciplinary action or make disciplinary decisions. The role supports safe, efficient operations and helps ensure teams meet safety, quality, productivity, and service expectations.

Requirements

  • Ability to read, write, and communicate effectively in English.
  • Strong attention to detail, basic math, and reading comprehension skills.
  • Effective communication and interpersonal skills.
  • Ability to work independently and in a team environment.
  • Ability to prioritize multiple responsibilities in a fast-paced environment.
  • Ability to obtain and maintain required certifications, including Powered Industrial Vehicle (PIV) certification, as applicable.
  • Ability to safely operate warehouse equipment following required training and certification.
  • Ability to work overtime and weekends as business needs require.
  • Ability to stand and walk for extended periods; bend, stoop, kneel, reach, and grasp materials and equipment.
  • Ability to lift, push, and pull up to 50 pounds on a regular basis.
  • Ability to work at heights up to 35 feet when required.

Nice To Haves

  • High school diploma or GED preferred.
  • Three years of manufacturing, warehouse, or distribution experience preferred.

Responsibilities

  • Support supervisors in coordinating daily operations and maintaining efficient workflow while meeting safety, quality, productivity, and service expectations.
  • Direct work, assign or reassign tasks as authorized, and provide day-to-day operational support to associates.
  • Train, coach, and develop associates on standardized work, safety procedures, quality requirements, problem-solving techniques, and departmental processes.
  • Create and maintain training materials; conduct on-the-job training; and support onboarding and cross-training initiatives.
  • Serve as the first point of contact for associate questions and operational issues, escalating concerns through appropriate channels as needed.
  • Coordinate activities within the department and with other functional areas to ensure orderly flow of materials and work processes.
  • Monitor area performance and identify opportunities to improve safety, quality, productivity, inventory accuracy, and operational efficiency.
  • Investigate operational issues, identify root causes, implement countermeasures, and recommend process improvements.
  • Lead 5S and workplace organization initiatives, including maintaining visual management tools and housekeeping standards.
  • Perform and support internal audits, preventive maintenance activities, and quality-related initiatives as assigned.
  • Maintain proficiency in all positions within the assigned area to provide training, operational coverage, and support as needed.
  • Report unusual equipment, mechanical, quality, safety, or operating conditions to appropriate personnel.
  • Maintain regular attendance and perform other duties as assigned.
  • Do not issue or direct disciplinary action.
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