Warehouse Lead 2nd Shift

Ahead•Libertyville, IL

About The Position

AHEAD is seeking a motivated, results-oriented Lead Warehouse Associate to support daily shipping warehouse operations and maintain a safe, efficient, and productive environment. The role leads warehouse associates, delegates work, and ensures orders are fulfilled accurately and on time. It includes picking, packaging, receiving, and shipping customer orders in accordance with AHEAD’s safety, security, quality, and productivity standards. This is a full-time second-shift position, typically Monday through Friday, 3:30 p.m. to midnight CST. Occasional evening and weekend work may be required as job duties demand. No travel is expected. The position operates in a professional warehouse and production environment and pays $26–$29 per hour.

Requirements

High school diploma.
Two to three years of experience in a warehouse shipping environment; supervisory or lead experience is preferred.
Ability to read and write English, follow verbal instructions, and use simple math.
Strong leadership skills and ability to motivate and develop a team.
Strong organizational skills and attention to detail.
Proficiency in warehouse management principles and best practices.
Strong communication, interpersonal, and problem-solving skills.
Microsoft Office experience.
Ability to work independently and as part of a team.
Ability to operate an electric pallet jack.
Ability to lift more than 50 pounds repetitively and remain on one's feet for more than eight hours a day.
Ability to follow step-by-step instructions and adapt to instructions in a fast-paced environment.

Nice To Haves

Experience with warehouse management systems (WMS).
Experience operating a Stand-Up Reach Truck.
Microsoft Teams experience.
Previous warehouse supervisory or lead experience.

Responsibilities

Lead, motivate, and develop warehouse associates to achieve productivity and accuracy goals.
Help the Manager identify staffing needs and delegate tasks according to receiving, stocking, and picking workflow.
Oversee and participate in warehouse receiving, material movement, and picking of purchase orders and work orders while setting expectations and meeting KPIs.
Ensure employees follow safety protocols and procedures.
Collaborate with sales, account coordinators, production staff, and other departments to support smooth operations.
Maintain accurate warehouse inventory and receiving and picking records, including cycle counts and stock inventory accuracy.
Identify and implement process improvements to improve efficiency and accuracy.
Train new associates and provide ongoing coaching and development.
Address departmental inquiries and requests and resolve order fulfillment issues.
Maintain a clean, organized, and well-maintained warehouse.
Assist with planning and leading departmental and continuous improvement projects.
Troubleshoot receiving and picking errors, identify root causes, and assist with corrective and preventative actions.
Contribute to creating, improving, and training employees on SOPs and Dozuki documentation.
Lead and assist with 5S implementation, adherence, and audits.
Complete duties assigned by a Supervisor or Manager and provide backup for Warehouse Associate 1, 2, and 3 roles.
Contribute to completing projects on time and use project management software to manage projects.