Warehouse Dispatch Supervisor

US Venture•Manor, TX

About The Position

U.S. AutoForce, a division of U.S. Venture, Inc., distributes tires, undercar parts, and lubricants to independent tire retailers, auto repair shops, and automotive dealerships. The Warehouse Dispatch Supervisor dispatches trucks and oversees transportation activities to ensure freight is delivered efficiently and on time. The role monitors deliveries and driver communications, evaluates assignments and performance, ensures compliance with transportation regulations, and supports daily site, dispatch, and office operations. It also coordinates vehicle maintenance and records, supports driver safety, and may provide backup operational, driving, order-pulling, and powered-equipment support. The schedule is Monday through Friday, 6:00 a.m. to 2:30 p.m. or until work is completed, with rotating Saturday overtime. Schedules may change based on business needs and may require additional overtime.

Requirements

Must be at least 21 years old.
Valid driver’s license and good driving record in compliance with the company driver policy.
One year of professional driving experience in a cube van, box truck, or semi, and satisfactory completion of a company road test by a qualified assessor.
Two or more years of experience in the transportation industry.
Knowledge of DOT regulations and legal requirements for drivers.
Excellent communication, customer service, and organization skills.
Ability to be trained to safely use powered industrial trucks (forklifts) and high reach lifts, and pass a forklift certification test.
Ability to safely lift 50 pounds consistently and occasionally lift up to 80 pounds.
Ability to exert a pushing force of up to 40 pounds while working with barrels and industrial/agricultural products.
Ability to follow instructions and safe operating procedures.
Demonstrated ability to provide quality customer service.
Ability to work overtime as needed.
Successfully pass a pre-employment drug test; THC/marijuana is not tested.
Valid DOT Medical Card or ability to obtain one during the hiring process under DOT/FMCSA guidelines and requirements.
Must be currently authorized to work in the United States on a full-time basis and not require U.S. Venture sponsorship to continue working legally.

Responsibilities

Dispatch trucks to convey freight to assigned destinations in a timely and efficient manner.
Track deliveries using computer systems and monitor communication lines to respond to complex or immediate questions.
Determine and review driver assignments, delivery times, and transportation data to evaluate driver performance.
Ensure drivers are educated about and comply with DOT, state, local, and company regulations.
Support the Operations Manager with site, dispatch, and office needs and provide backup during vacations or time off.
Create and manage routes, ensure drivers complete required paperwork, and promote safe driving habits.
Schedule incoming and outgoing mobile transportation, including tankers, end-delivery vehicles, and railcars.
Schedule daily and weekly blending activities related to mins/max’s, BPO’s, and one-off items.
Set up, monitor, and troubleshoot customer equipment, primarily tank monitors, for applicable customers in the Lubricants footprint.
Work with customers on equipment and supply issues and provide drivers with daily support, scheduling, and direction on account-specific issues.
Ensure drivers complete logs, pre-trip and post-trip inspections, and fuel receipts.
Ensure drivers complete customer returns within three days of creation.
Assist will-call customers and review Samsara driving alerts.
Track drivers on Elite and close out routes and open orders daily.
Complete routing requests before scheduled cut-off times.
Provide backup for Dispatch Supervisor and EComm.
Assign lines to be pulled by material handlers for will-call and metro routes.
Answer phone calls professionally and promptly, and communicate effectively with the call center, sales, customers, drivers, and other locations.
Spot-check trucks for cleanliness and compliance, and assist drivers when breakdowns occur.
Prepare and maintain accurate vehicle, insurance, regulatory filing, and reporting records.
Coordinate repairs and preventative maintenance scheduling to support fleet vehicle availability.
May assist with safety training and communication programs.
Provide backup driving, order pulling, and powered-equipment operation as needed.
Promote and maintain a safe working environment for all team members.
Perform other job-related duties or instructions as assigned, subject to reasonable accommodation.