Warehouse Customer Service Representative

Camrett Logistics Inc•Dublin, VA

4d•$0 - $18

About The Position

The Customer Service Representative plans, organizes, and directs activities for programs at a specific Camrett site. The role supervises the unloading and loading of products, data collection and distribution, and potentially transportation for specific warehouse programs. This person is the primary point of contact for external customers and works with teammates to coordinate shipments, track inventory, audit information, and support smooth operations.

Requirements

Be careful about detail and thorough in completing tasks.
Be pleasant, cooperative, honest, and ethical.
Be reliable, responsible, and dependable, and fulfill obligations.
Maintain composure and control emotions, including in difficult or high-stress situations.
Accept criticism and deal calmly and effectively with high-stress situations.
Be open to change and variety in the workplace.
Work independently with little or no supervision.
Work effectively as part of a team.
Analyze information and use logic to address work-related issues and problems.
Be willing to take on responsibilities and challenges.
Be willing to lead, take charge, and offer opinions and direction.
Use creativity and alternative thinking to develop ideas and solutions to work-related problems.
Communicate effectively with customers and team members.

Responsibilities

Discuss goods or services information with customers.
Respond to customer problems or complaints.
Provide notifications to customers.
Coordinate operational activities.
Set operational or production goals.
Maintain inventory accuracy above industry standard.
Research unpaid or short-paid invoices and contact customers for payment.
Maintain a safe, clean work environment and follow all rules and policies.
Supervise the unloading and loading of products, data collection and distribution, and potentially product transportation for warehouse programs.
Perform other activities or tasks as assigned.