Warehouse Control Tower Supervisor (Night Shift)

DSV•Inwood, WV
•$67,499 - $70,000•Onsite

About The Position

DSV is seeking a Control Tower Supervisor to lead its operations team in Inwood, USA. The role coordinates and executes logistics activities across multiple channels, with a focus on operational efficiency, customer communication, and continuous improvement. The supervisor oversees transfer shipments and logistics coordinators, collaborates with departments and customers, monitors performance, maintains shipment records, and supports compliance and workplace safety. The position is full-time and follows a 12-hour night shift from 7 p.m. to 7 a.m. on a 2-2-3 schedule. The expected annual base pay range is $67,499 to $70,000. Actual compensation depends on job-related factors including experience, skills, education, certifications, and location. DSV notes that benefits and eligibility vary by location and division; further benefits information is available through its Benefits Showcase.

Requirements

  • High school diploma or GED.
  • At least 5 years of experience in logistics or supply chain operations, including at least 2 years in a supervisory role.
  • Strong understanding of control tower operations and logistics management principles.
  • Proven track record of driving operational efficiencies and leading teams.
  • Proficiency in data analysis and reporting tools, with strong Excel skills.
  • Experience with supply-chain visibility tools and technologies.
  • Familiarity with logistics software and systems.
  • Strong knowledge of truck dispatch, load planning, transportation operations, and shipment tracking.
  • Excellent organizational, time-management, and multitasking skills in a high-volume, fast-paced environment.
  • Strong leadership and team-management skills, including the ability to motivate and inspire a diverse team.
  • Strong analytical and problem-solving abilities and a data-driven mindset.
  • Excellent verbal and written communication skills, with the ability to build relationships with internal and external stakeholders.

Nice To Haves

  • Associate's or bachelor's degree in Business, Logistics, Supply Chain Management, or a related field.
  • Experience with transportation management systems (TMS) and warehouse management systems (WMS).
  • Certification in logistics or supply chain management, such as APICS or CSCMP.

Responsibilities

  • Oversee daily operations by monitoring and prioritizing transfer shipments, ensuring the team meets operational metrics and preventing downtime caused by waiting on materials.
  • Lead logistics coordinators by providing guidance and support to optimize performance and achieve operational excellence.
  • Develop and implement process improvements that enhance supply-chain visibility, communication, and efficiency.
  • Collaborate with departments and customers to resolve issues, identify trends, and develop strategic initiatives that improve service delivery.
  • Monitor key performance indicators and prepare regular reports for senior management on operational performance and improvement opportunities.
  • Maintain site records for inbound and outbound shipments, bills of lading, and inspections, and assist with record audits.
  • Ensure compliance with industry regulations and safety standards while promoting a culture of safety within the team.
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