Warehouse Associate - Shipping Dept.

Shepherd Electric Company•SES Laurel, MD

12d

About The Position

The Warehouse Associate in the Shipping Department is responsible for ensuring outbound orders are accurate, properly documented, and ready to leave the branch. The role serves as a final quality check before orders are shipped, helping customers and contractors stay on schedule. The associate works with the warehouse team, counter sales, and dispatch, and is expected to take ownership of shipping issues, communicate clearly, and identify opportunities to improve workflow. The position works Monday through Friday, 10:00 a.m. to 7:00 p.m. The expected starting pay rate is $20.00–$22.00 per hour, depending on experience. The role requires regularly lifting up to 60 pounds and standing for extended periods. Forklift or pallet jack certification is required, or the ability to obtain certification within 30 days of hire.

Requirements

High school diploma or equivalent.
Forklift or pallet jack certification, or ability to obtain certification within 30 days of hire.
Ability to lift up to 60 pounds regularly and stand for extended periods.
Ability to successfully complete pre-employment screening requirements.

Nice To Haves

Prior shipping, warehouse, or fulfillment experience; motivated entry-level candidates will be considered.
Familiarity with warehouse management systems and standard computer tools, including Excel and email.

Responsibilities

Pull, verify, and stage outbound orders with the correct product, quantity, and destination.
Confirm shipping documentation is complete and accurate before shipments leave the dock.
Conduct final physical checks of staged orders and resolve discrepancies before shipment.
Stage, label, and prepare will-call orders before customers arrive.
Coordinate with counter sales and dispatch about priority or time-critical orders.
Generate and verify bills of lading, packing slips, and delivery confirmations.
Document shipping exceptions, including shortages, substitutions, and split shipments.
Maintain accurate records of outbound activity in the warehouse management system.
Report documentation errors, system discrepancies, recurring pick errors, and bin location issues to the Warehouse Manager.
Pull orders from bin locations and verify picks against order documents; return mispicks, over-pulls, and damaged products to appropriate locations.
Operate pallet jacks, hand trucks, and shipping equipment safely.
Conduct pre-shift equipment checks and report maintenance needs.
Keep the shipping area organized, labeled, and free of hazards; maintain safety compliance and promptly alert leadership to unsafe conditions.
Identify workflow friction, recurring errors, and staging inefficiencies and share them with the Warehouse Manager.
Cross-train on receiving and warehouse floor functions.
Support onboarding of new shipping team members by modeling accuracy standards and company values.