Warehouse Manager - Shipping Dept.

Shepherd Electric Company • SES Sterling, VA

10d

About The Position

The Warehouse Manager for the Shipping Department owns outbound shipping across a 100,000-square-foot distribution center with a 20-person team. The role oversees accurate, complete, and timely order fulfillment, shipping documentation, staging, and driver departures, while supporting inbound receiving and inventory integrity. The facility operates multiple shifts, Monday through Friday, and the manager may need to cover alternate shifts based on business needs.

The manager selects, onboards, coaches, and develops shipping employees and leads; coordinates with dispatch, drivers, sales, purchasing, counter, and branch teams; and ensures safe, organized operations and properly maintained equipment. They identify and implement process improvements, resolve delivery and workflow issues, and are accountable for the shipping function’s daily outcomes.

Requirements

• High school diploma or equivalent.
• At least 5 years of warehouse management experience.
• Experience managing teams of 15 or more in a fast-paced distribution or wholesale setting.
• Proficiency with Microsoft Excel and Outlook.
• Forklift, pallet jack, and reach truck certification, or ability to obtain certification through onsite training.
• Strong verbal and written communication skills and ability to coordinate across sales, dispatch, and branch teams.
• Ability to lift up to 60 pounds regularly and perform the physical requirements of the role.
• Valid driver’s license.
• Willingness to cover alternate shifts when operational needs require it.
• Ability to successfully complete pre-employment screening requirements.

Nice To Haves

• Warehouse management experience in shipping, fulfillment, or distribution.
• Familiarity with Southern and Western Maryland, Washington DC suburbs, and Northern Virginia delivery area.
• Familiarity with warehouse management systems.
• Electrical product knowledge.

Responsibilities

• Ensure outbound orders contain the correct products and quantities and leave with complete, accurate documentation.
• Verify shipping documentation for every outbound shipment before departure.
• Prioritize time-critical and flagged orders and communicate with affected teams.
• Coordinate staging so drivers can load efficiently and depart on time; ensure will-call orders are ready before customers arrive.
• Select, onboard, develop, and lead a 20-person shipping team, including leads.
• Provide consistent feedback, manage timecards and performance evaluations, delegate work, and maintain day-to-day accountability.
• Escalate performance or conduct concerns to the Operations Manager promptly.
• Oversee inbound receiving as needed, ensuring freight is received accurately and exceptions are documented before inventory entry.
• Coordinate fulfillment, inventory, and receiving staff to maintain inbound and outbound flow and investigate inventory discrepancies.
• Report recurring discrepancy patterns to the Operations Manager.
• Coordinate with dispatch and drivers for timely, accurate deliveries across Southern and Western Maryland, Washington DC suburbs, and Northern Virginia.
• Coordinate truck maintenance and report needs proactively.
• Partner with dispatch and branch operations to resolve delivery exceptions in real time.
• Maintain safe, organized shipping operations and address hazards and equipment issues.
• Oversee pre-shift equipment inspections and ensure maintenance needs are reported and resolved.
• Ensure forklift, pallet jack, and reach truck certification requirements are met and safety rules are followed.
• Identify and act on shipping inefficiencies, recurring errors, and workflow friction; recommend and test process changes.
• Communicate outbound status and resolve exceptions with sales, counter, purchasing, and branch teams.
• Cover other shifts when operational needs require it.
• Identify, test, and implement at least one meaningful process improvement during the first 90 days.

Benefits

• Medical insurance
• Dental insurance
• Life insurance
• Prescription drug coverage
• Paid vacation and personal time
• 401(k) with employer match
• Competitive salary with opportunity for growth
• Stable organization with over 130 years of industry leadership
• A culture where reliability is noticed, ownership is rewarded, and people come first

What This Job Offers

• Job Type: Full-time
• Career Level: Manager
• Education Level: High school or GED