Warehouse Associate - Shipping Dept.

Shepherd Electric Supply•Laurel, MD
•$20 - $22

About The Position

The Warehouse Associate in the Shipping Department is responsible for ensuring outbound orders are accurate, documented, staged, and ready to leave the branch. The role serves as a final quality check before shipments go to customers, helping contractors and job sites stay on schedule. It coordinates daily with warehouse teammates, counter sales, and dispatch, and involves identifying and resolving order or documentation problems before they affect customers. The associate pulls and verifies orders, prepares shipping documentation, records shipment activity, and maintains inventory integrity at the dock. The role also includes operating shipping equipment safely, keeping the shipping area organized, reporting equipment or safety issues, and suggesting workflow improvements. Cross-training on receiving and other warehouse functions and supporting onboarding of new shipping team members are also expected. The position works Monday through Friday, 10:00 a.m. to 7:00 p.m. Steel-toed boots are required.

Requirements

  • High school diploma or equivalent.
  • Forklift or pallet jack certification, or ability to obtain certification within 30 days of hire.
  • Ability to lift up to 60 pounds regularly and stand for extended periods.
  • Ability to successfully complete pre-employment screening requirements.
  • Steel-toed boots are required.

Nice To Haves

  • Prior shipping, warehouse, or fulfillment experience; motivated entry-level candidates will be considered.
  • Familiarity with warehouse management systems and standard computer tools, including Excel and email.

Responsibilities

  • Pull, verify, and stage outbound orders with the correct product, quantity, and destination.
  • Confirm that shipping documentation is complete and accurate before shipments leave the dock.
  • Conduct final physical checks of staged orders and resolve discrepancies before dispatch.
  • Stage and label will-call orders before customers arrive.
  • Coordinate with counter sales and dispatch about priority-flagged and time-critical orders.
  • Generate and verify bills of lading, packing slips, and delivery confirmations.
  • Document shipping exceptions, including shortages, substitutions, and split shipments.
  • Maintain accurate outbound activity records in the warehouse management system.
  • Flag documentation errors and system discrepancies to the Warehouse Manager.
  • Pick orders from bin locations and check picks against order documents.
  • Return mispicks, over-pulls, and damaged products to the proper locations promptly.
  • Report recurring pick errors and bin discrepancies to the Warehouse Manager for review.
  • Operate pallet jacks, hand trucks, and shipping equipment safely.
  • Conduct pre-shift equipment checks and report maintenance needs.
  • Keep the shipping area organized, labeled, and free of hazards, with clear aisles and clean staging zones.
  • Maintain safety compliance and alert leadership to unsafe conditions.
  • Raise workflow friction, recurring errors, and staging inefficiencies with the Warehouse Manager.
  • Cross-train on receiving and warehouse floor functions.
  • Support onboarding of new shipping team members by modeling accuracy standards and company values.

Benefits

  • Medical insurance
  • Dental insurance
  • Life insurance
  • Prescription drug coverage
  • Paid vacation and personal time
  • 401(k) with employer match
  • Competitive hourly pay with opportunity for growth
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