Warehouse Associate - Shipping Dept.
About The Position
The Warehouse Associate in the Shipping Department is responsible for ensuring outbound orders are accurate, complete, documented, and ready for delivery or customer pickup. This role serves as a final quality checkpoint before orders leave the branch, helping contractors and other customers receive the correct products on time. The associate pulls, verifies, and stages orders; prepares shipping paperwork; documents exceptions; and maintains inventory integrity at the dock. The role also involves safely operating shipping equipment, keeping the work area organized and hazard-free, communicating with warehouse staff, counter sales, and dispatch, and identifying opportunities to improve shipping workflows. The associate may cross-train on receiving and other warehouse functions and support onboarding of new shipping team members.
Requirements
- High school diploma or equivalent.
- Forklift or pallet jack certification, or ability to obtain certification within 30 days of hire.
- Ability to lift up to 60 pounds regularly and stand for extended periods.
- Ability to successfully complete pre-employment screening requirements.
- Steel-toed boots are required.
Nice To Haves
- Prior shipping, warehouse, or fulfillment experience; motivated entry-level candidates will be considered.
- Familiarity with warehouse management systems and standard computer tools, including Excel and email.
Responsibilities
- Pull, verify, and stage outbound orders, confirming the correct products, quantities, and destinations.
- Confirm shipping documentation is complete and accurate before shipments leave the dock.
- Conduct final physical checks of staged orders and resolve discrepancies before they become customer problems.
- Stage, label, and prepare will-call orders before customers arrive.
- Coordinate with counter sales and dispatch on priority or time-critical orders.
- Generate and verify bills of lading, packing slips, and delivery confirmations.
- Document shipping exceptions, including shortages, substitutions, and split shipments.
- Maintain accurate records of outbound activity in the warehouse management system and report documentation or system discrepancies to the Warehouse Manager.
- Pull orders accurately from bin locations and confirm picks against order documents.
- Return mispicks, over-pulls, and damaged products to the proper locations; report recurring pick errors or bin discrepancies to the Warehouse Manager.
- Operate pallet jacks, hand trucks, and shipping equipment safely; conduct pre-shift equipment checks and report maintenance needs.
- Keep the shipping area organized, labeled, and free of hazards, and alert leadership to unsafe conditions.
- Identify workflow friction, recurring errors, and staging inefficiencies, and communicate improvement opportunities to the Warehouse Manager.
- Cross-train on receiving and warehouse floor functions.
- Support onboarding of new shipping team members by modeling accuracy standards and company values.
Benefits
- Competitive hourly pay with opportunity for growth.
- Medical, dental, and life insurance.
- Prescription drug coverage.
- Paid vacation and personal time.
- 401(k) with employer match.
- Stable organization with more than 130 years of industry leadership.
- A culture where reliability is noticed, ownership is rewarded, and people come first.
- Opportunities to grow with a company scaling into new markets.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
