About The Position

The Warehouse Associate picks and packs customer orders to maximize productivity while minimizing errors. The role supports order fulfillment, inventory handling, racquet stringing and service, and general warehouse operations in a fast-paced, on-site warehouse in Alpharetta, Georgia. Associates are expected to work accurately and efficiently, maintain a safe and orderly work area, adapt to changing duties and business needs, and contribute to a collaborative team focused on customer service.

Requirements

  • Proficiency in Microsoft Office Suite and ability to learn new software applications.
  • Clear and professional communication and active listening skills.
  • Ability to solve problems creatively and innovatively.
  • Professional demeanor and ability to interpret and accurately execute written and verbal instructions.
  • Ability to follow directions, seek clarification, adapt to changing circumstances, and manage multiple tasks and deadlines.
  • Excellent organizational skills and attention to detail.
  • Ability to work independently, stay motivated, recognize when assistance is needed, and collaborate effectively.
  • Positive attitude, strong work ethic, and ability to contribute actively within a team.
  • Ability to maintain orderly and productive workplace conduct and uphold safety and cleanliness standards.
  • Good judgment, adherence to company policies and procedures, and pride in representing Sports Warehouse favorably.
  • Ability to work a scheduled shift and maintain regular attendance.

Responsibilities

  • Accurately pick products for customer orders in accordance with established procedures and productivity standards.
  • Pack customer orders efficiently and select appropriate materials to protect products during shipping while maintaining cost efficiency.
  • Install racquet strings according to specifications; identify racquet or string damage and defects; and repair or replace accessories as needed.
  • Complete assigned tasks promptly and efficiently to meet operational goals and current Level 1 performance benchmarks.
  • Accurately log breaks on the timecard and resume work upon clocking in for shifts or returning from breaks.
  • Maintain a safe, clean, and organized work area, including managing waste, breaking down boxes, and handling products.
  • Assist coworkers during busy periods and maintain flexibility as a team member.
  • Continuously improve skills, procedures, and role-related knowledge.
  • Perform other warehouse duties as needed to support daily operations.

Benefits

  • Medical, dental, and vision insurance (available to eligible full-time employees).
  • Life insurance (available to eligible full-time employees).
  • Short-term disability coverage (available to eligible full-time employees).
  • Paid vacation (available to eligible full-time employees).
  • Paid sick time (available to eligible full-time employees).
  • 401(k) retirement plan (available to eligible full-time employees).
  • Profit-sharing program (available to eligible full-time employees).
  • Employee discounts across all Sports Warehouse brands (available to eligible full-time employees).
  • Complimentary access to the on-site fitness facility (available to eligible full-time employees).
  • Career growth and development opportunities (available to eligible full-time employees).
  • Employee appreciation events and team celebrations (available to eligible full-time employees).
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