Temporary Operations Associate, Part-Time - Alpharetta, GA

Reformation•Alpharetta, GA
•Onsite

About The Position

The Operations Associate supports daily store operations, standardizes store processes, assists with merchandising, and maintains a clean and organized store environment. The role supports store goals and inventory control while helping create a positive customer shopping experience. The position is part-time and temporary, based in Alpharetta, Georgia, and requires at least 20 hours per week across at least three days per week, including weekends. The schedule may include days, nights, weekends, and holidays when required by business needs.

Requirements

  • At least 1 year of relevant experience in a fast-paced, creative service environment.
  • Familiarity with desktop, mobile, tablet, and digital technology functionality.
  • Experience working with a sales or retail organization and/or an operationally intensive business.
  • Ability to work in a fast-paced setting.
  • Strong interpersonal skills and ability to interact effectively with diverse personalities.
  • Self-motivation and a driven approach to taking on new challenges.
  • Availability to work at least 20 hours per week and at least 3 days per week, including weekends.
  • Ability to work a flexible schedule that may include days, nights, weekends, and holidays as needed.

Responsibilities

  • Support operational efforts required to achieve store goals and maintain seamless store procedures.
  • Use established processes to track in-store inventory accurately.
  • Track, receive, and process inbound inventory shipments.
  • Complete inventory tasks, including inbound and outbound store transfers, shipment processing, and omnichannel order processing.
  • Receive, hang, steam, tag when applicable, and organize shipments in the back of house.
  • Support markdowns when applicable.
  • Submit facilities tickets and help maintain store presentation and organization.
  • Organize store supplies and ensure the back of house reflects brand and concept standards.
  • Prepare and deliver customer fitting rooms quickly and accurately.
  • Prepare customer purchases according to brand standards, including preparing, folding, and bagging products.
  • Replenish the sales floor as products sell to maintain visual presentation and inventory levels.
  • Support visual merchandising as products arrive and adjust presentations when products sell out or sell through.
  • Execute visual displays and mannequins when directed.
  • Contribute to extraordinary customer experiences and service evaluation results.
  • Contribute to loss prevention in all areas of the business.
  • Uphold the time and attendance policy and maintain a professional, healthy, and productive work environment.
  • Help ensure the store environment is inspiring and products are accessible.
  • Reflect Reformation’s core values and culture in all work.

Benefits

  • Employer-sponsored private medical, dental, and vision insurance for eligible employees.
  • Commuter benefits.
  • Paid time off, including vacation, sick leave, and company holidays, for eligible employees.
  • Retirement planning support, including the option to invest in Environmental Social Governance-aligned funds, for eligible employees.
  • Fertility care support through Carrot and up to $5,000 USD reimbursement for related fertility expenses after 1 year of employment.
  • Annual donations to community efforts.
  • Clothing discount.
  • Culture events, including an annual Ref Values week and Volunteer Time Off.
  • Opportunities to collaborate with colleagues around the world.
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