Warehouse Admin/ Customer Service
About The Position
American Lumper Services is seeking a Warehouse Admin/Dispatch Associate in the Beaverton, OR area. This role offers a consistent schedule and weekly pay. Under limited direct supervision on a customer site, the Administrative/Dispatch Associates are responsible for processing route arrivals/departures, re-setting route information and paperwork, and efficiently managing daily tasks. You will be accurately providing details to drivers on delivery locations, responding to customers, carrier partners, and drivers’ questions and concerns in a customer-facing environment. This position will also assist with some dock tasks. Initial training will be provided at the customer's primary Portland location.
Requirements
- Attention to detail is a must!
- Computer knowledge – Proficient Microsoft Office, Word, Excel, PowerPoint, Outlook
- 2 years minimum experience in an administrative capacity.
- Logistics, warehouse work environment preferred.
- Must be able to work without direct supervision.
- Be organized/professional in appearance. Position will be working on customer dock.
- Must have reliable transportation. Dependability is essential.
- Must be able to lift 50+lbs consistently and safely
Nice To Haves
- Great at customer service
- Enjoys problem solving
- Good with computers and can field questions
- Proficient with Microsoft, excel, email, and phones
- Enjoys working with fun people and likes to do things the right way
- Familiar with the warehouse environment and can find yourself around in one
- Great at managing your time and are not afraid to jump in and figure it out
- Can-do attitude and ready for a new adventure
Responsibilities
- Process route arrivals/departures
- Re-set route information and paperwork
- Efficiently manage daily tasks
- Accurately provide details to drivers on delivery locations
- Respond to customers, carrier partners, and drivers’ questions and concerns
- Coordinate and document arrival/departures of routes efficiently
- Manage and re-set changing route information and paperwork
- Send OTD reports, and route status updates
- Process dealer notifications
- Communicate with customer on-site concerning service issues and improvements
- Track claims with administrative supervision
- Assist with some dock tasks
Benefits
- Health insurance available after 30 days
- Paid time off after 90 days
- 401(k) eligibility after 180 days
- Weekly and on-demand pay
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
No Education Listed
