Waiver Case Manager (CADI/BI)-Hybrid Work Environment

Reach for Resources, Inc.•Edina, MN

5h•Hybrid

About The Position

This role provides waiver case management services to adults or minors eligible for the CADI or BI Waiver. The case manager assists individuals in obtaining and coordinating supportive services to meet their basic social, recreational, health, educational, and vocational needs. The case manager is responsible for a caseload of no more than 45 individuals. The case manager will report to a designated supervisor and provide coordinated services with the person, family, and support team to help the individual obtain needed mental health, social, educational, health, vocational, recreational, volunteer, advocacy, transportation, and legal services. The case manager assesses the individual’s changing needs, develops a plan in collaboration with other service providers, links the individual to appropriate community resources, and monitors the effectiveness of planned services.

Requirements

Meet DHS qualifications for a CADI/BI Case Manager: Public health nurse OR Registered nurse OR Social worker.
If a social worker, must be a graduate from an accredited four-year college with a major in social work, psychology, sociology or a closely related field, OR a graduate from an accredited four-year college with a major in any field and one year of experience as a social worker/case manager/care coordinator in a public or private social service agency.
Skilled in identifying and assessing a wide range of recipient needs.
Knowledgeable about local community resources, activities, and social services and how to access those resources for the benefit of the recipient.
Has a bachelor's degree in social work, psychology, sociology, or human services.
Has knowledge, education, and experience of working with individuals with physical disabilities, brain injury, or mental illness.
Ability to work independently, enjoy flexibility, and manage stress effectively.
Able to pass a criminal background check.
Has current driver’s license in good standing and maintain own reliable transportation.
Has comprehensive auto insurance.
Able to function independently, interact with, and relate to a variety of individuals.
Strong time management, organization, and tracking skills necessary.
Acts in a manner that encourages change and provides a positive and supportive atmosphere.
Ability to communicate, write reports, and complete necessary documentation in a professional, person-centered manner.
Ability to respond to crisis situations in an objective, professional manner.
Identifies client needs and develops treatment plan goals, based on assessed needs, and persons input.
Readiness to work with culturally diverse populations.
Proficient with computers and technology (Microsoft Excel and Word, Sharepoint, Adobe).
Able to understand, communicate, and write the English language.
Uses and maintains a daily schedule.
Has a genuine interest in helping others.

Responsibilities

Provide case management services in accordance with all DHS and county requirements.
Meet with each individual on caseload at least twice annually.
Make referrals for and coordinate services funded by the waiver that support the individual's needs and assist the individual in pursuing their goals.
Ensure confidentiality of all records and interactions.
Participate in professional meetings and workshops.
Attend supervision meetings and participate in team-based decisions regarding services.
Review and maintain all files to ensure they are up to date and contain all required documentation.
Complete required intake paperwork and continued authorization paperwork on time.
Complete accurate case notes for any work completed for each individual supported.
Maintain reliable transportation to meet with people as they prefer.
Ability to meet with people in the home, at school, or other community locations.
Maintain professional boundaries while delivering case management services in a person-centered manner.
Responsible for the reputation and public image of the agency.
Develop and maintain positive working relationships within the community.
Refer clients to other professionals as needed with supervisor approval.
Communicate and coordinate with service providers involved.
Educate self, individuals, and support teams on community resources.
Have knowledge of all agency programs.
Utilize resources, research, and collaborate as needed to find referral sources and agencies working with persons with cognitive disabilities and/or mental illness and for finding the most appropriate services according to individual and family needs.
Participate in other Reach for Resources functions as assigned.