Waiver Case Manager - Washington County

Accord•Saint Paul, MN

3d•$23 - $25•Hybrid

About The Position

Accord is seeking a mission-driven Waiver Case Manager to evaluate, create, and support the health and human service needs of people living with disabilities. The role develops community support plans and goals for people on an assigned caseload, meets with them regularly to evaluate progress and needed changes, and creates person-centered service agreements to authorize services that address assessed needs and goals. The Case Manager documents changes and adjustments, authorizes services, and complies with Minnesota Health Care Programs requirements for waivered services, including CADI, BI, EW, and DD. The role also works with assessors to complete MnCHOICES assessments. This is a hybrid position based from Accord’s Midway St. Paul, Minnesota offices, with community travel to meet supported persons. The employee will work and train onsite during onboarding and orientation. The position is 40 hours per week, requires a vehicle, and involves limited overnight travel. Compensation is $23–$25 per hour, depending on qualifications, and the position is nonexempt and benefits-eligible. A $1,500 new-hire bonus is paid over one year.

Requirements

Bachelor’s degree in Social Work, Human Services, Psychology, or a related field.
Current Minnesota licensure is required if the degree is in social work.
A bachelor’s degree in a non-Human Services field requires one year of related experience.
Proficiency with Microsoft, Google, and care-related platforms.
Ability to pass mandated background checks.
Current driver’s license, clean driving record, and a reliable, insured vehicle.
Strong analytical and problem-solving skills, with attention to detail.
Excellent written and verbal communication skills, including the ability to adapt coaching approaches to varied learning styles.
Customer service mindset.
Ability to work independently and as part of a team, share information, complete work, and collaborate with diverse stakeholders.
Strong documentation skills and ability to stay current on high-volume paperwork.
Ability to work 40 hours per week and travel to in-area locations; limited overnight travel may be required.

Nice To Haves

Electronic Health Record experience.

Responsibilities

Develop a community support plan and goals for each person on an assigned caseload.
Meet regularly with supported persons to evaluate progress and identify needed changes.
Develop person-centered service agreements with each person to authorize services that address assessed needs and goals.
Document changes and adjustments to service agreements.
Authorize services to meet each person’s assessed needs and goals.
Comply with Minnesota Health Care Programs requirements for waivered services, including CADI, BI, EW, and DD.
Work with assessors to complete MnCHOICES assessments.
Travel within the community to meet with supported persons.

Benefits

Healthcare, dental, and vision coverage, plus optional coverages.
403(b) with employer match.
Employer-paid basic life insurance, Short-Term Disability, and Long-Term Disability.
Paid time off.
Nine paid holidays and one floating holiday.
Paid volunteer time.
Employee wellness program.
$2,500 annual tuition assistance.
Mileage reimbursement.
$1,500 new-hire bonus paid over one year.
Opportunities for advancement within the company.
Public Service Loan Forgiveness (PSLF)-eligible employer.