Waiver Case Manager - Washington County

Accord•Saint Paul, MN

2d•Hybrid

About The Position

Accord is seeking a mission-driven Waiver Case Manager to support people living with disabilities. The role evaluates, creates, and supports the health and human service needs of people served by Accord through a person-centered approach. This is a hybrid position based at offices in Midway, St. Paul, Minnesota, with community travel to meet supported persons. Staff work on-site during training and orientation. The position is 40 hours per week, and some limited overnight travel may be required. The Case Manager develops community support plans and goals for an assigned caseload, meets regularly with each person to evaluate progress and needed changes, and develops person-centered service agreements to authorize services that meet assessed needs and goals. The role also documents changes and adjustments, complies with Minnesota Health Care Programs requirements for waiver services, and works with assessors to complete MnChoices assessments. Accord is a nonprofit organization that provides a wide array of supports to empower people with disabilities to achieve personal and career goals.

Requirements

Bachelor’s degree in Social Work, Human Services, Psychology, or a related field.
Current Minnesota licensure is required if the degree is in social work.
A bachelor’s degree in a non-Human Services field requires one year of related experience.
Proficiency with Microsoft, Google, and care-related platforms.
Ability to pass mandated background checks.
Current driver’s license, clean driving record, and reliable insured vehicle.
Strong analytical and problem-solving skills with attention to detail.
Excellent written and verbal communication skills, including the ability to adapt coaching approaches to varied learning styles.
Customer service mindset.
Ability to work independently and as part of a team, share information, complete work, and collaborate with diverse stakeholders.
Strong documentation skills and ability to keep current with high-volume paperwork.

Nice To Haves

Electronic Health Record experience.

Responsibilities

Develop a community support plan and goals for each person on an assigned caseload.
Meet regularly with each person to evaluate progress and identify needed changes.
Develop person-centered service agreements with each person to authorize services that meet assessed needs and goals.
Document changes and adjustments.
Authorize services to meet each person's assessed needs and goals.
Comply with Minnesota Health Care Programs requirements in delivering waiver services, including CADI, BI, EW, and DD.
Work with assessors to complete MnChoices assessments.

Benefits

Healthcare, dental, and vision coverage, plus optional coverages.
403(b) with employer match.
Employer-paid basic life insurance, short-term disability, and long-term disability.
Paid time off.
Nine paid holidays and one floating holiday.
Paid volunteer time.
Employee wellness program.
$2,500 annual tuition assistance.
Mileage reimbursement.
$1,500 new-hire bonus paid over one year.
Opportunities for advancement within the company.
Public Service Loan Forgiveness-eligible employer.