On-Call Waitstaff - Banquet Services
About The Position
The On-Call Banquet Waitstaff provides attentive, professional food and beverage service for banquets, meetings, weddings, and other special events at Shanty Creek Resort. The role assists with event setup, serves guests, maintains clean and organized dining and service areas, and supports cleanup after events. Team members work closely with banquet supervisors, kitchen staff, and fellow employees to ensure service runs smoothly and guests feel welcome. Attention to detail, teamwork, and a commitment to hospitality are essential. This is an on-call position, with shifts scheduled according to banquet and event needs.
Requirements
- High school diploma or equivalent.
- Previous experience in a food service or hospitality role.
- A welcoming, attentive approach to assisting guests and responding to their needs.
- Ability to communicate clearly and respectfully with guests, supervisors, and coworkers.
- Attention to detail in event setup, table presentation, order accuracy, and cleanliness.
- Ability to prioritize tasks and maintain efficient service during busy events.
- Cooperative approach and ability to adjust to changing event needs.
- Punctuality, professionalism, and follow-through on scheduled work commitments.
Nice To Haves
- Food handler certification.
- Experience in banquet service, catering, or buffet service.
- Familiarity with table settings, plated meal service, and guest service standards.
Responsibilities
- Set up banquet tables, linens, place settings, service stations, and buffet areas according to event requirements.
- Welcome guests and provide prompt, courteous, and professional service throughout each event.
- Serve food and beverages according to event instructions and established service standards.
- Monitor and replenish buffet items, beverages, and service supplies in coordination with kitchen and banquet staff.
- Communicate guest dietary restrictions, allergies, and special requests to the appropriate supervisor or kitchen staff.
- Clear dishes, glassware, and utensils promptly while keeping tables and service areas clean and organized.
- Follow proper food handling, sanitation, and workplace safety procedures.
- Coordinate with banquet supervisors and team members to support the timing and flow of service.
- Assist with event breakdown, cleaning, and proper storage of equipment and supplies.
- Follow scheduling and attendance procedures and communicate promptly with the appropriate supervisor about scheduling concerns.
Stand Out From the Crowd
Upload your resume and get instant feedback on how well it matches this job.
What This Job Offers
Career Level
Entry Level
Education Level
High school or GED
