Banquet Server (On Call)

Loews Hotels & Co•Arlington, TX

4d•Onsite

About The Position

Loews Arlington Hotel is seeking an on-call Banquet Server to provide attentive, professional service in a dynamic event setting. The role supports events such as weddings, conferences, and celebrations, helping ensure guests feel welcomed and cared for throughout their time at the hotel. The Banquet Server prepares event spaces, serves food and beverages, monitors guest needs, and collaborates with banquet leadership and kitchen staff to deliver events smoothly and in keeping with Loews Hotels’ standards. The position requires regular attendance, participation in mandatory training sessions and meetings, and flexibility to work varying shifts—including nights, weekends, and holidays—as business needs require. The role involves standing, walking, reaching, and regularly lifting, pulling, or pushing more than 35 pounds during a shift.

Requirements

High school diploma or equivalent.
Ability to stand, walk, reach, and regularly lift, pull, or push more than 35 pounds throughout the shift.
TIPS certification or a local/state alcohol-training equivalent is required, or the ability to obtain it.
Flexibility to work varying shifts, including nights, weekends, and holidays, as needed.

Nice To Haves

Two to four years of experience in a mid- to high-volume banquet operation within an upscale hotel or convention center banquet operation is preferred.

Responsibilities

Prepare banquet spaces according to Banquet Event Orders (BEOs), including setting up tables, chairs, linens, and service items.
Greet guests warmly and ensure they are comfortably seated and attended to.
Serve meals and beverages efficiently and professionally, following service standards and event timelines.
Monitor guest satisfaction, refill drinks, and respond attentively to requests.
Clear and reset tables between courses and after events, maintaining cleanliness and organization.
Collaborate with banquet leadership and kitchen staff to support smooth service flow and timely execution.
Set up and maintain buffet and beverage stations as needed.
Handle guest concerns discreetly and escalate issues when appropriate.
Uphold Loews Hotels’ brand standards in every interaction and service moment.
Maintain regular attendance in conformance with standards.
Attend all mandatory training sessions and meetings.
Perform additional duties as assigned to support successful event execution.