On-Call Banquet Server

Cherokee Nation Entertainment • Catoosa, OK

3d

About The Position

The Banquet Server delivers professional, friendly, and efficient food and beverage service during banquet events. The role supports a positive guest experience by providing timely service, maintaining clean dining areas, processing guest payments, and following food safety and alcohol service regulations. The position may work varied shifts, including weekends and holidays, as needed, in a fast-paced team environment and in settings that may include casino floors, second-hand smoke, and crowd noise.

Requirements

• High School Diploma or General Education Degree (GED), with at least three years of banquet experience, or an equivalent combination of education and experience.
• Ability to obtain and maintain a valid food handler’s card.
• Ability to obtain and maintain a state-issued alcoholic beverage license.
• Ability to successfully complete all required alcohol awareness training.
• Strong customer service, communication, and interpersonal skills.
• Ability to work varied shifts, including weekends and holidays, as needed.
• Ability to work in environments that may include casino floors, second-hand smoke, and crowd noise.
• Ability to lift objects weighing up to 50 pounds.
• Ability to work effectively in a fast-paced, team-oriented environment.

Responsibilities

• Coordinate and serve food and beverages to banquet guests in a timely, efficient, and courteous manner.
• Provide exceptional customer service and respond to guest needs throughout the dining experience.
• Follow alcohol safety standards, including verifying guest identification to ensure compliance with minimum drinking age requirements.
• Maintain cleanliness and sanitation in dining areas and other assigned spaces.
• Perform pre-bussing duties to keep tables and service areas clean and organized.
• Process guest payments and complete financial transactions accurately.
• Comply with established service procedures, food safety requirements, and alcohol awareness standards.
• Perform other job-related duties as assigned.

Benefits

• Health plans
• 24/7 telemedicine access
• On-site health clinics at select locations
• 401(k) match
• Paid vacation
• Paid sick time
• Bereavement leave
• Paid holidays
• Flexible spending accounts
• Maternity and paternity leave
• Voluntary benefits
• Performance-based incentives
• Employee referral rewards
• Discounts
• Holiday appreciation gifts

What This Job Offers

• Job Type: Full-time
• Education Level: High school or GED