Waitstaff – Senior Living

The Briarwood Community • Worcester, MA

4d • $0 - $16 • Onsite

About The Position

The Waitstaff provides courteous, professional table service to residents and guests while supporting a welcoming, comfortable, and enjoyable dining experience. The role assists with dining room setup, meal service, cleanliness, sanitation, and daily dining operations. Working closely with the Dining Services Team, the Waitstaff helps ensure meals are delivered promptly and accurately, dietary preferences are followed, and residents and guests receive exceptional hospitality and service.

The position is part-time, scheduled for 16–20 hours per week. The typical schedule is Monday through Saturday, 3:30–7:30 pm, and Sunday, 10:00 am–2:00 pm; some flexibility may be required based on community needs. The hourly rate is $15.50.

The Briarwood Community is a nonprofit Continuing Care Retirement Community serving older adults in the Greater Worcester area since 1984. Its campus includes independent living, assisted living, memory care, and skilled nursing services. Employees are part of a compassionate team dedicated to residents’ physical, social, and spiritual well-being.

Requirements

• Strong customer service and communication skills.
• Ability to interact professionally and respectfully with residents, guests, and team members.
• Ability to work effectively in a fast-paced dining environment.
• Strong attention to detail and ability to follow instructions.
• Commitment to providing exceptional hospitality and resident service.
• Ability to work collaboratively as part of a team.

Nice To Haves

• Previous waitstaff, dining services, hospitality, or customer service experience.
• Experience with POS systems or other hospitality tools.
• Previous experience working in a senior living, healthcare, or hospitality environment.
• Patient, friendly, and service-focused approach.
• Ability to adapt to changing schedules and priorities.
• Commitment to teamwork, professionalism, and exceptional resident service.

Responsibilities

• Provide courteous, professional, and attentive table service to residents and guests.
• Set up dining areas, including linens, place settings, beverage stations, and other service items.
• Deliver meals and beverages promptly and accurately while ensuring dietary preferences and service requirements are followed.
• Maintain cleanliness, organization, and sanitation of dining rooms, service areas, tables, and equipment.
• Assist with dining room preparation and breakdown before and after meal service.
• Communicate professionally and effectively with residents, guests, and members of the Dining Services Team.
• Respond to resident and guest requests in a timely, respectful, and service-oriented manner.
• Support a welcoming and comfortable dining environment that promotes resident satisfaction.
• Follow applicable food safety, sanitation, dining service, and community policies and procedures.
• Work collaboratively with the Dining Services Team to ensure efficient and consistent meal service.
• Assist with operational needs, special events, community initiatives, and other responsibilities as business needs require.
• Perform other duties and special projects as assigned.

Benefits

• Weekly pay.
• Paid time off and holidays.
• Health, dental, vision, life, and disability insurance, based on eligibility.
• 401(k) retirement plan with employer match.
• Meal discounts and Employee Assistance Program.
• Free access to indoor lap pool, fitness center, and sauna.
• Supportive, collaborative team environment in a well-maintained community.

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed