WAITER/WAITRESS (PART TIME)

Compass Group•New York, NY
•Onsite

About The Position

Restaurant Associates is hiring a part-time Waiter/Waitress for Nomura at 309 West 49th Street, 26th Floor, New York, NY 10019. The role takes food and beverage orders and delivers them efficiently to dining room guests. The schedule is Monday through Friday, with hours that may vary; further details are provided during the interview. Previous fine dining or a la carte service experience is preferred, and training is available. The fixed pay rate is $20.00 per hour. The position involves greeting guests, taking and delivering orders, explaining menu items and ingredients, assisting with reasonable requests, and coordinating with kitchen staff. The Waiter/Waitress also handles tickets and cash according to procedures, helps maintain a clean and safe dining area, sets up and clears the dining room, and supports other departments during special events and functions. Part-time associates are offered a retirement plan, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, and voluntary benefits. Associates may also be eligible for paid and/or unpaid time off in accordance with applicable laws.

Requirements

  • Previous fine dining or a la carte service experience is preferred; training is available.
  • Ability to perform the essential functions of the position satisfactorily, with or without reasonable accommodation.
  • Follow company safety procedures, including using medium-weight cut gloves when handling or using knives and specified cutting equipment, oven mitts or appropriate gloves when handling hot items, slip-resistant shoes, and proper lifting techniques.

Nice To Haves

  • Previous fine dining or a la carte service experience.

Responsibilities

  • Promptly and warmly greet dining room guests and take food and beverage orders efficiently, following established steps of service.
  • Deliver food promptly and professionally while following food handling and sanitation standards; follow up with guests about additional needs or requests.
  • Understand menu items and ingredients, advise guests on food and drink combinations when requested, accommodate reasonable requests, and note preferences.
  • Demonstrate knowledge of specialized diets and allergens as needed.
  • Communicate with back-of-the-house staff to ensure orders are delivered correctly and special requests are accommodated.
  • Communicate effectively and remain flexible and patient with guests and staff.
  • Collect tickets and follow proper cash-handling procedures.
  • Promote a clean, safe, and neat environment for guests.
  • Protect the sensitivity and confidentiality of personal or medical information shared by guests.
  • Address complaints or issues promptly and relay relevant information or complaints to a supervisor.
  • Set up the dining room before service and restore it afterward, keeping the area clean and meeting sanitation standards.
  • Operate equipment including fire extinguishers, telephones, iced tea and soda machines, soup wells, and coffee machines.
  • Work with staff from other departments during special events and functions.
  • Perform other duties as assigned.

Benefits

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and the Choice Auto and Home Program
  • May be eligible for paid and/or unpaid time off in accordance with applicable federal, state, and local laws
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