Waiter/Waitress (Part Time)

Compass Group • Boston, MA

5d

About The Position

Restaurant Associates is hiring a part-time Waiter/Waitress at Harvard Conference Center in Boston, Massachusetts. The role takes food and beverage orders and efficiently delivers items to dining room guests. The schedule varies by event, and days and hours may vary. Previous food and beverage service experience is required. The fixed pay rate is $26.77 per hour.

The position includes greeting guests, taking and delivering orders, advising guests about menu options and accommodating reasonable requests, coordinating with back-of-house staff, handling tickets and cash, and helping maintain a clean, safe, and properly prepared dining room. Associates may also work with other departments during special events and perform other duties as assigned.

Part-time associates are offered a retirement plan, associate shopping program, health and wellness programs, discount marketplace, identity theft protection, pet insurance, and voluntary benefits. Associates may also be eligible for paid and/or unpaid time off in accordance with applicable laws. This position is eligible for an employee referral bonus.

Requirements

• Previous food and beverage service experience is required.
• Ability to perform the essential functions of the position satisfactorily, with or without reasonable accommodation.

Responsibilities

• Promptly and warmly greet dining room guests and take food and beverage orders following established steps of service.
• Deliver food promptly and professionally while following safe food handling and sanitation standards.
• Follow up with guests about additional needs or requests.
• Understand menu items and ingredients; advise guests on food and drink combinations when requested and accommodate reasonable requests and preferences.
• Demonstrate knowledge of specialized diets and allergens as needed.
• Communicate with back-of-house staff to ensure orders are delivered correctly and special requests are accommodated.
• Communicate effectively and remain flexible and patient with guests and staff.
• Collect tickets and follow cash-handling procedures.
• Promote a clean, safe, and neat environment for guests.
• Maintain sensitivity and confidentiality regarding personal or medical information shared.
• Address complaints or issues promptly and relay relevant information to the supervisor.
• Set up the dining room before service and restore it afterward, keeping the area clean and meeting sanitation standards.
• Operate equipment including fire extinguishers, telephones, iced tea and soda machines, soup wells, and coffee machines.
• Work with staff from other departments during special events and functions.
• Perform other duties as assigned.
• Follow company policies and procedures, including required protective equipment and safe lifting practices.

Benefits

• Retirement plan
• Associate shopping program
• Health and wellness programs
• Discount marketplace
• Identity theft protection
• Pet insurance
• Voluntary benefits, including critical illness, accident, hospital indemnity, legal services, and auto and home program options
• May be eligible for paid and/or unpaid time off in accordance with applicable federal, state, and local laws
• Employee referral bonus

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed