WAITER/WAITRESS (PART TIME)
About The Position
Chartwells Higher Ed is hiring a part-time Waiter/Waitress at the University of Texas at Rio Grande Valley in Edinburg, Texas. The role takes food and beverage orders and efficiently delivers items to dining room guests. The schedule may vary based on operational needs, with more details provided during the interview. Prior serving experience is preferred. The position involves greeting guests, taking and delivering orders, maintaining safe food handling and sanitation standards, responding to guests’ needs and requests, and communicating with kitchen staff to ensure orders and special requests are handled correctly. It also includes setting up and maintaining the dining room, handling tickets and cash appropriately, addressing complaints, and supporting other departments during events and functions. Periods of reduced or no work may occur during school breaks; these periods may be unpaid temporary layoffs, though year-round work or a different location may be required depending on business needs.
Requirements
- Ability to perform the essential functions of the position satisfactorily, with or without reasonable accommodation.
Nice To Haves
- Prior serving experience is preferred.
Responsibilities
- Promptly and warmly greet dining room guests and take food and beverage orders while following established steps of service.
- Deliver food promptly and professionally, follow safe food handling and sanitation standards, and periodically check whether guests need additional assistance.
- Understand menu items and ingredients; advise guests on food and drink combinations, accommodate reasonable requests, note preferences, and demonstrate knowledge of specialized diets and allergens as needed.
- Communicate with back-of-house staff to ensure orders are delivered correctly and special requests are accommodated.
- Communicate effectively and remain flexible and patient with guests and staff.
- Collect tickets and follow proper cash-handling procedures.
- Promote a clean, safe, and neat environment for guests.
- Maintain sensitivity and confidentiality concerning personal or medical information shared by guests.
- Address complaints or issues promptly and relay relevant information or complaints to a supervisor.
- Set up the dining room before and after service and keep it clean and neat in accordance with sanitation standards.
- Operate equipment including fire extinguishers, telephones, iced tea and soda machines, soup wells, and coffee machines.
- Work with staff from other departments to perform duties during special events and functions.
- Perform other duties as assigned.
Benefits
- Opportunities for training and development
- Retirement plan
- Associate shopping program
- Health and wellness programs
- Discount marketplace
- Identity theft protection
- Pet insurance
- Voluntary benefits, including critical illness insurance, accident insurance, hospital indemnity insurance, legal services, and a choice auto and home program
- Paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws may be available
- Instapay through the One @Work app
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What This Job Offers
Job Type
Part-time
Education Level
No Education Listed
