WAITER/WAITRESS (PART TIME)

Compass Group•Sterling, VA
•Onsite

About The Position

FLIK is hiring a part-time Waiter/Waitress at United Airlines Polaris at Washington Dulles Airport in Sterling, Virginia. The role takes food and beverage orders and delivers items to dining room guests. The schedule is flexible, with days and hours that may vary; further schedule details are provided upon interview. The fixed pay rate is $26.50 per hour. Two years of previous serving experience is required. The position involves greeting guests, taking and delivering orders, explaining menu items and ingredients, accommodating reasonable requests, and communicating with back-of-the-house staff to ensure orders and special requests are handled correctly. The Waiter/Waitress also maintains a clean, safe dining environment, follows food-handling and sanitation standards, handles tickets and cash according to procedures, and promptly communicates complaints or issues to a supervisor. The role may support other departments during special events and functions and includes other duties as assigned. FLIK describes its culture as focused on hospitality, inclusion, training, and recognizing associates’ contributions. Free meals, uniforms, and laundering service are available at select locations. Benefits vary by employment status; the posting lists benefits available to both part-time and full-time associates, and additional benefits for full-time positions.

Requirements

  • At least 2 years of previous serving experience.
  • Ability to perform the essential functions of the position satisfactorily, with or without reasonable accommodation.

Responsibilities

  • Promptly and warmly greet dining room guests and take food and beverage orders efficiently while following established steps of service.
  • Deliver food promptly and professionally, follow safe food-handling and sanitation standards, and follow up with guests about additional needs or requests.
  • Demonstrate understanding of menu items and ingredients; advise guests about food and drink combinations when requested, accommodate reasonable requests, and note preferences.
  • Demonstrate knowledge of specialized diets and allergens as needed.
  • Communicate with back-of-the-house staff to ensure orders are delivered correctly and special requests are accommodated.
  • Communicate effectively and remain flexible and patient with guests and staff.
  • Collect tickets and follow proper cash-handling procedures.
  • Promote a clean, safe, and neat environment for guests.
  • Maintain sensitivity and confidentiality regarding personal or medical information shared with the associate.
  • Address complaints or issues promptly and relay relevant information or complaints directly to a supervisor.
  • Set up the dining room before and after service and keep the area clean and neat while meeting sanitation standards.
  • Operate equipment including fire extinguishers, telephones, iced tea and soda machines, soup wells, and coffee machines.
  • Work with staff from other departments to perform job duties during special events and functions.
  • Perform other duties as assigned.

Benefits

  • Free meals, uniforms, and laundering service are available at select locations.
  • Retirement Plan.
  • Associate Shopping Program.
  • Health and Wellness Programs.
  • Discount Marketplace.
  • Identity Theft Protection.
  • Pet Insurance.
  • Voluntary benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program.
  • Paid and/or unpaid time off benefits may be available in accordance with applicable federal, state, and local laws.
  • Full-time associates additionally receive Medical, Dental, Vision, Life Insurance/AD, Disability Insurance, Commuter Benefits, Employee Assistance Program, and Flexible Spending Accounts (FSAs).
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