WAITER/WAITRESS (PART TIME)

Compass Group • Boston, MA

7d

About The Position

Restaurant Associates is hiring part-time Waiter/Waitress associates at the Harvard Conference Center in Boston, Massachusetts. The role takes food and beverage orders and delivers items efficiently to dining room guests. Days and hours may vary according to the event schedule; further schedule details are provided during the interview. Previous food and beverage service experience is required. The fixed pay rate is $26.77 per hour.

Waiters/Waitresses greet guests, take and deliver orders, maintain food-safety and sanitation standards, and follow up on guest needs. They explain menu items and ingredients, advise guests when requested, accommodate reasonable requests, and communicate with back-of-house staff about orders and special requests. They also handle tickets and cash according to procedures, maintain a clean and safe dining area, address or escalate complaints, set up and reset the dining room, and assist with special events and functions.

The position requires compliance with company safety procedures, including using appropriate cut-resistant gloves, heat-protective gloves, slip-resistant shoes, and proper lifting techniques. Associates may be eligible for paid and/or unpaid time off in accordance with applicable law. Applications are accepted on an ongoing basis.

Requirements

• Previous food and beverage service experience is required.
• Ability to perform the essential functions of the position satisfactorily, with or without reasonable accommodation.

Responsibilities

• Greet dining room guests warmly and promptly, take food and beverage orders, and follow established service steps.
• Deliver food promptly and professionally while following safe food handling and sanitation standards.
• Follow up with guests to assist with additional needs or requests.
• Understand menu items and ingredients, advise guests on food and drink combinations when requested, accommodate reasonable requests, and note preferences.
• Demonstrate knowledge of specialized diets and allergens as needed.
• Communicate with back-of-house staff to ensure orders are correct and special requests are accommodated.
• Communicate effectively and patiently with guests and staff, and work well with others.
• Collect tickets and follow proper cash-handling procedures.
• Promote and maintain a clean, safe, and neat environment for guests.
• Handle personal or medical information with sensitivity and confidentiality.
• Address complaints or issues promptly and relay relevant information to a supervisor.
• Set up the dining room before service and clean and reset it after service while meeting sanitation standards.
• Operate equipment including fire extinguishers, telephones, iced tea and soda machines, soup wells, and coffee machines.
• Work with staff from other departments during special events and functions.
• Perform other duties as assigned.
• Follow company safety procedures, including using designated protective gloves, slip-resistant shoes, and proper lifting techniques.

Benefits

• Retirement Plan
• Associate Shopping Program
• Health and Wellness Programs
• Discount Marketplace
• Identity Theft Protection
• Pet Insurance
• Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
• Eligible associates may receive paid and/or unpaid time off in accordance with applicable federal, state, and local laws
• Employee Referral Bonus

What This Job Offers

• Job Type: Part-time
• Education Level: No Education Listed