Waiter/Waitress (Part Time)

Compass Group•Chicago, IL
•Onsite

About The Position

Unidine is hiring immediately for part time WAITER/WAITRESS positions. This role involves taking food and beverage orders and efficiently delivering items to dining room guests. You will greet guests warmly, take orders accurately, and deliver food professionally while maintaining safe food handling and sanitation standards. The position requires demonstrating complete understanding of menu items and ingredients, advising guests on combinations, and accommodating reasonable requests. You will also communicate with back-of-the-house staff, handle cash-handling procedures, and promote a clean and safe environment. Promptly addressing complaints and ensuring the dining room is properly set up are also key responsibilities. This role may involve operating various equipment and working with staff from other departments for special events.

Requirements

  • Prior customer service experience is required.

Nice To Haves

  • Ability to demonstrate knowledge of specialized diets and allergens.

Responsibilities

  • Greet guests warmly in the dining room and take food and beverage orders efficiently, following established steps of service.
  • Deliver food promptly and professionally, maintaining safe food handling and sanitation standards.
  • Follow up periodically to assist with any additional needs or requests.
  • Demonstrate complete understanding of menu items and ingredients.
  • Advise guests on appropriate combinations of food and drinks when requested, and accommodate reasonable requests and note preferences.
  • Demonstrate knowledge of specialized diets and allergens as needed.
  • Communicate directly with back-of-the-house staff to ensure orders are delivered correctly and special requests are accommodated.
  • Exhibit exceptional communication skills and demonstrate ability to get along well with others.
  • Remain flexible and patient when communicating with guests and staff.
  • Collect tickets and follow proper cash-handling procedures.
  • Promote a clean, safe, and neat environment for guests.
  • Maintain a high level of sensitivity and confidentiality regarding personal or medical information that is shared.
  • Promptly address complaints or issues and relay relevant information or complaints directly to a supervisor.
  • Ensure the dining room is properly set up prior to and after the service period, keeping the area clean and neat while meeting established sanitation standards.
  • Operate a variety of equipment, including fire extinguishers, telephones, iced tea/soda machines, soup wells, and coffee machines.
  • Work with staff of other departments to perform job duties during special events and functions.
  • Perform other duties as assigned.

Benefits

  • Retirement Plan
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Voluntary Benefits, including Critical Illness Insurance, Accident Insurance, Hospital Indemnity Insurance, Legal Services, and Choice Auto and Home Program
  • Medical
  • Dental
  • Vision
  • Life Insurance/AD
  • Disability Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws.
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