Wait Person

Eskaton Careers•Grass Valley, CA

About The Position

The Wait Person is responsible for setting up, serving, and cleaning up the meal period they are assigned to. The role provides friendly and congenial service to residents, taking meal orders accurately in accordance with prescribed diets, preferences, dislikes, and food allergies. The position also supports meal preparation and service, special events, and effective communication with cooks and the supervisor or manager on duty. The Wait Person is expected to follow Eskaton’s core values, corporate compliance requirements, HIPAA, attendance and dress-code policies, community appearance standards, and workplace safety guidelines. The role requires medium physical work, including exerting up to 50 pounds of force occasionally, up to 20 pounds frequently, and up to 10 pounds constantly to move objects. Employment is contingent on successfully completing post-offer pre-employment testing, including a criminal background check, drug test, TB screen, and health screen. New hires must sign an arbitration agreement as a condition of employment.

Requirements

California Food Handler certification.
Understanding of quality customer service and customer satisfaction.
Ability to meet the stated medium-work physical demands: exerting up to 50 pounds occasionally, up to 20 pounds frequently, and up to 10 pounds constantly to move objects.
Successful completion of post-offer pre-employment testing, including a criminal background check, drug test, TB screen, and health screen.
Sign an arbitration agreement as a condition of employment.

Nice To Haves

High school graduation or equivalent G.E.D.
Previous experience working in a restaurant or food service establishment.

Responsibilities

Set up wait stations and keep them stocked and clean.
Bus and reset tables as needed.
Take residents’ meal orders accurately and courteously, following prescribed diets and accounting for preferences, dislikes, and food allergies.
Provide prompt service.
Assist with preparing plates and serving residents.
Complete assigned opening and closing duties promptly and efficiently.
Keep cooks and the supervisor or manager on duty informed of questions, reactions, comments, or problems.
Assist at special events as requested.
Be familiar with the food service disaster plan.
Model Eskaton’s core values, including welcoming others, pursuing excellence, continuous learning and improvement, and taking ownership and initiative.
Comply with Eskaton’s Corporate Compliance Policy and HIPAA.
Maintain attendance in accordance with Eskaton policy and follow the required dress code and Community Appearance Standards.
Maintain a professional image with the public and residents.
Follow established safety guidelines and safe work practices, use proper body mechanics, and wear appropriate safety gear.