VP, US Analytics

Subway•Miami, FL

About The Position

The VP, US Analytics is a senior leader who partners with the executive team to set Subway’s analytics agenda and drive strategy through insight. The role is approximately 75% Marketing Analytics, owning how Subway measures marketing effectiveness, consumer behavior and return on investment, and 25% Operations Analytics, supporting restaurant performance and franchisee profitability. This leader builds and leads Subway’s US analytics organization, serves as a trusted advisor to the C-suite, and represents business performance to Executive Leadership, Business Development partners and Operators.

Responsibilities

  • Set the vision and roadmap for US marketing analytics, including media and campaign effectiveness, marketing mix modeling, attribution and incrementality testing.
  • Advise the CMO and marketing leadership on investment, media allocation and channel strategy to maximize ROI.
  • Lead pricing, promotion and offer analytics, including limited-time offers, menu and product mix, and price elasticity, to grow traffic, check and franchisee profitability.
  • Direct customer, loyalty and consumer insights across Digital, eCommerce and third-party delivery channels, including segmentation, retention, lifetime value and brand health.
  • Partner with Field Operations and Business Operations leaders on analytic priorities across in-restaurant operations, product mix and restaurant-level performance.
  • Establish the KPI framework for sales, traffic, check and operational drivers, and ensure leaders understand performance variances.
  • Own the US Sales Plan and Forecast with Finance, Business Operations, Marketing and Executive Leadership.
  • Present performance insights and drivers to the US Executive Leadership team, Business Development partners, Operators and franchisee leadership forums.
  • Build and develop a team of directors, managers and analysts.
  • Own the infrastructure, processes and automation that enable the analytics team to focus on high-value analysis.

Benefits

  • Medical, dental, vision and life insurance plans
  • 401(k)
  • Competitive bonus
  • Mobility allowance
  • Tuition reimbursement
  • Company holidays
  • Employee Resource Groups
  • Volunteering time
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