VP Analytics Business Intelligence

IKS Health•Coppell, TX

5d•$225,000 - $275,000

About The Position

The VP Analytics Business Intelligence leads teams in establishing and executing a vision for information and analytics platforms and solutions for key business stakeholders, including internal staff, partners, and clients. The role is responsible for helping transform the company into a business that differentiates and competes on analytics. The position focuses on transforming the BI organization from a reporting team into an analytics team; providing insights and deep dives into client process KPI performance; using big data analytics to identify efficiency and customer-satisfaction gains; developing predictive capabilities; and applying contextual and AI-powered analytics to complex business problems. The VP also leads team performance, retention, engagement, training, project priorities, and compliance. The role supports client and financial objectives by establishing reporting on business KPIs used to demonstrate competitive advantage during contract negotiations, and by providing contextual analysis of business opportunities and performance anomalies, including cash upside and performance against contractual targets.

Requirements

Bachelor of Arts degree; preferred fields include mathematics or statistics.
More than 15 years of overall experience, including more than 10 years handling reporting and analytics in the outsourcing industry for multiple customers.
At least 10 years of relevant experience in US healthcare revenue cycle management (RCM).
At least 5 years of experience managing a team of reporting analysts.
Knowledge of BI tools and software available in the market.
Knowledge of at least one RCM function and US healthcare.
Ability to create a business intelligence strategy for the business.
Excellent communication skills.
Detail orientation.
Strong stakeholder management skills, including the ability to interact with senior leadership and clients and manage expectations.
Ability to deliver high-impact results amid complexity, ambiguity, and competing priorities.
Consultative skills.
Ability to deal with ambiguity.

Nice To Haves

Experience and knowledge of project management.
Certification in statistics and data science.

Responsibilities

Establish and execute a vision for information and analytics platforms and solutions for internal staff, partners, and clients.
Transform the BI organization from a reporting team into an analytics team.
Provide insights, identify patterns, and conduct deep dives into anomalies in existing clients' process KPI performance.
Use big data analytics to identify significant gains in efficiency and customer satisfaction.
Develop predictive capabilities across the enterprise to derive actionable, forward-looking insights from data assets.
Apply contextual and AI-powered analytics to solve complex business problems.
Improve performance across the BI function through tracking, feedback, coaching, and development interventions.
Identify probable team exits in a timely manner and support retention to help control attrition.
Promote an engaged and motivated workforce through timely and effective ESAT initiatives.
Ensure full training-program coverage for team members and develop BI team skills through ongoing training and workshops.
Manage team project priorities, deadlines, and deliverables.
Ensure BI/MIS team compliance with applicable requirements.
Maintain and share expertise and contribute to a positive work environment.
Set up reporting systems for business KPIs used to demonstrate competitive advantage during contract negotiations.
Provide analytical and contextual insights into potential business opportunities.
Report on business KPI performance and anomalies, including performance against agreed contractual targets.