VP Analytics Business Intelligence

IKS Health Career•Coppell, TX

5d•$225,000 - $275,000

About The Position

The VP of Analytics and Business Intelligence will lead teams and establish and execute a vision for delivering information and analytics platforms and solutions to key stakeholders, including internal staff, partners, and clients. The role is responsible for helping transform the company into a business that differentiates and competes on analytics. The position will evolve the BI organization from a reporting team into an analytics team, delivering process insights, identifying patterns and anomalies in client KPI performance, using big data analytics to improve efficiency and customer satisfaction, developing predictive capabilities, and applying contextual and AI-powered analytics to complex business problems. The VP will also support team performance, retention, engagement, learning and development, project delivery, and compliance. For client and financial stakeholders, the role will establish reporting systems for business KPIs that demonstrate competitive advantage during contract negotiations and provide analytical and contextual insights on business opportunities and performance against targets. IKS Health supports healthcare providers through administrative, clinical, and operational services, technology, and expertise.

Requirements

More than 15 years of overall experience.
More than 10 years handling reporting and analytics in the outsourcing industry for multiple customers.
At least 10 years of relevant experience in US healthcare revenue cycle management (RCM).
At least 5 years of experience managing a team of reporting analysts.
Knowledge of business intelligence tools and software suites available in the market.
Knowledge of at least one RCM function and US healthcare.
Ability to create a business intelligence strategy for a business.
Excellent communication skills.
Detail orientation.
Strong stakeholder management skills, including interacting with senior leadership and clients and managing expectations.
Ability to deliver high-impact work amid complexity, ambiguity, and competing priorities.
Consultative skills.
Ability to deal with ambiguity.

Nice To Haves

Bachelor of Arts degree, preferably in mathematics, statistics, or a related field.
Project management experience and knowledge.
Certification in statistics and data science.

Responsibilities

Establish and execute a vision for delivering information and analytics platforms and solutions to internal staff, partners, and clients.
Transform the BI organization from a reporting team into an analytics team.
Provide insights, identify patterns, and conduct deep dives into anomalies in existing clients’ process KPI performance.
Use big data analytics to identify significant gains in efficiency and customer satisfaction.
Develop predictive capabilities across the enterprise to derive actionable, forward-looking insights from data assets.
Use contextual and AI-powered analytics to solve complex business problems.
Improve BI function performance through tracking, feedback, coaching, and development interventions across all levels.
Identify likely team attrition and support retention efforts.
Promote an engaged and motivated workforce through timely and effective ESAT initiatives.
Ensure full coverage of training programs for team members and foster a learning culture.
Develop BI team skills through ongoing training and skill-development workshops.
Manage team project priorities, deadlines, and deliverables.
Ensure the BI/MIS team complies with applicable requirements.
Maintain and share professional expertise and contribute to a positive work environment.
Set up reporting systems for business KPIs used to demonstrate competitive advantage in contract negotiations, such as cash upside.
Provide analytical and contextual insights on potential business opportunities.
Report on business KPI performance and anomalies, including performance against contract targets.