VP, Strategic Accounts

PerformLine•Morristown, NJ

7d•$150,000 - $175,000

About The Position

PerformLine is hiring a VP, Strategic Accounts to own relationships with a select portfolio of its largest enterprise accounts. The role is responsible for building C-suite partnerships, driving retention and expansion, and translating the product roadmap into growth opportunities in partnership with Client Success, Sales, Marketing/GTM, and Product. The VP will manage relationship managers while carrying an individual book of business and helping build the team as it grows. The position sets the strategy, segmentation, and coverage model for the account portfolio; establishes account-planning, forecasting, and executive-review practices; and serves as executive sponsor for key client relationships. It owns retention and expansion outcomes, including gross and net revenue retention, renewals, pricing, contract terms, and multi-year agreements. The VP also leads complex negotiations, identifies opportunities for new business lines and channels, tracks account health and pipeline, and reports to the executive team. The role represents PerformLine at client and industry events and uses AI tools to synthesize account data, accelerate forecasting and renewal preparation, and encourage adoption across the team. The role is offered as hybrid in Morristown, New Jersey, or remote within the United States. The estimated base salary is $150,000–$175,000, plus uncapped commission. Compensation depends on experience, skills, internal equity, market data, and location. Work authorization without employer sponsorship is required.

Requirements

Proven track record growing a multi-million-dollar enterprise book through renewals and expansion.
Hands-on experience with financial services clients.
Skilled at building C-suite relationships and negotiating complex, multi-year agreements.
Strategic thinker who remains hands-on.
Quick to learn new technology and comfortable using AI to work faster.
Self-motivated and comfortable in a fast-paced, ambiguous environment.
Work authorization without employer sponsorship.

Nice To Haves

Compliance technology experience.

Responsibilities

Set the strategy, segmentation, and coverage model for a select portfolio of PerformLine’s largest enterprise accounts.
Manage and develop relationship managers while carrying an individual account book, and build out the team as it scales.
Establish the operating rhythm for account planning, forecasting, and executive reviews.
Serve as executive sponsor for important client relationships and build C-suite relationships.
Own retention and expansion outcomes for the account book, including gross and net revenue retention.
Own revenue outcomes across renewals, pricing, contract terms, and multi-year agreements.
Maintain account plans, forecasts, and whitespace analysis.
Partner with Client Success leadership on partnership health and growth opportunities.
Work with Sales, Marketing/GTM, and Product to turn the product roadmap into expansion opportunities and bring client insight back into the roadmap.
Lead executive business reviews focused on ROI and strategic outcomes.
Represent PerformLine at client and industry events to deepen relationships and build the brand.
Run renewal strategy and lead complex negotiations on pricing, terms, and multi-year structures.
Pursue new lines of business and channels within accounts to grow PerformLine’s footprint.
Identify and close upsell and cross-sell opportunities using Client Success signals.
Track at-risk accounts and pipeline, and report account health to the executive team.
Use AI tools such as Claude to synthesize account data and speed up forecasting and renewal preparation, and drive AI adoption across the team.