VP, Operations - Esplanade

Taylor Morrison•Maitland, FL

About The Position

The Vice President, Operations is a Division President in training with division-level P&L responsibility. The role provides leadership, sets strategic direction, and drives operations to exceed division objectives while maximizing profitability, meeting forecasts, and ensuring customer satisfaction. It requires adapting quickly to changing business conditions, making practical and timely decisions, solving problems, and achieving results through effective systems and people. The position oversees division operations, which may include sales, administration, production, warranty, product design, land acquisition, and development. The VP hires and leads functional managers, establishes and achieves financial and operational goals, ensures quality homes are delivered and closed on schedule, manages escalated customer concerns, and collaborates with peers, corporate staff, and the land team. The role also establishes cost controls and fosters a customer-focused workplace that supports employee loyalty and satisfaction. The position involves employee selection, training, pay and work-hour decisions, performance appraisal, handling grievances or discipline, determining work techniques and equipment or materials, planning and apportioning work, budget planning, compliance monitoring, and workplace safety and security. The employee reports to a Division or Corporate Office or Community daily and must follow the work schedule. Reasonable accommodations will be made to enable individuals with disabilities to perform essential functions. Taylor Morrison experience or successful completion of its training program may override education or experience requirements.

Requirements

Bachelor’s degree in Construction, Business, or another related home-building field and 10 years of experience.
Eight years of direct experience with a production home builder.
Two years of experience with full profit-and-loss responsibility.
Demonstrated success in the home-building industry.
Competencies include business acumen, customer focus, developing direct reports and others, drive for results, priority setting, and self-knowledge.
Ability to perform the essential functions, including overseeing direct reports, using a computer or electronic device, communicating face to face, remaining stationary or moving around the work environment as needed, and operating a motor vehicle.

Nice To Haves

Experience in at least two functional areas of home building, such as construction and sales.
Computer literacy.

Responsibilities

Provide leadership, establish strategic direction, and drive operations to exceed division objectives.
Manage the division’s P&L, maximize profits through business planning and forecasting, and ensure customer satisfaction.
Plan strategically to ensure the division has sufficient land supply to meet goals.
Oversee division operations, potentially including sales, administration, production, warranty, product design, land acquisition, and development.
Hire and lead technically competent, ethical, and supportive functional managers.
Establish and achieve financial and operational goals.
Ensure quality homes are delivered and closings are completed smoothly and on schedule.
Handle escalated customer situations through calls, home visits, and correspondence.
Foster a working environment that encourages employee loyalty, longevity, and satisfaction.
Collaborate with peers, corporate staff, and the land team to identify future investment opportunities.
Represent Taylor Morrison as a respected, high-integrity role model in local and professional communities.
Create a culture of customer satisfaction and establish effective cost-control measures.
Communicate effectively verbally and in writing at all levels.
Perform other duties as assigned.
Interview, select, and train employees; set pay rates and work hours; appraise productivity; handle grievances, complaints, and discipline.
Determine work techniques, plan and apportion work, determine equipment and materials, and plan work budgets.
Monitor work for legal and regulatory compliance and provide for workplace safety and security.
Report to a Division or Corporate Office or Community daily and adhere to the schedule.
Oversee direct reports daily and provide guidance as needed.
Access, input, and retrieve information using a computer or electronic device; communicate face to face with customers, coworkers, and higher-level managers.
Operate a motor vehicle and comply with company policies and procedures.