Production Lead (Esplanade)
About The Position
The Production Lead assists with day-to-day store operations and production performance to meet or exceed budget while following company standards, policies, and procedures. When assigned by the Store Manager or Production Manager, the Production Lead performs supervisory duties and may act in a supervisory capacity during scheduled work hours. The role supports processing donated goods for the sales floor, meeting production goals, maintaining a safe and clean store and backroom, and promoting a positive public image of Goodwill. The position involves frequent physical exertion and movement in conditioned indoor temperatures, with occasional exposure to outdoor temperatures and weather. An alternate work schedule may include working at an attended donation center without prior notice.
Requirements
- High school diploma or GED.
- At least 6 months of supervisory experience or a minimum of 90 days in the service industry.
- Ability to read, write, and communicate clearly in English.
- Ability to interact professionally and productively with a diverse array of people.
- Ability to work a flexible schedule at short notice, including nights and weekends, and occasionally long hours.
- Ability to perform repetitive hand movements when buttoning, sorting, hanging, and zipping garments.
- Ability to stand and walk for prolonged periods and frequently bend, stoop, and stretch.
- Ability to function in a fast-paced work environment with occasional periods of high volume.
Nice To Haves
- Prior work experience in the service industry.
Responsibilities
- Assist the Store Manager or Production Manager with day-to-day store operations and production performance, meeting or exceeding budget and company standards.
- Reach production goals of at least 110 garments per hour while maintaining a minimum quality standard of 90%.
- Ensure donated goods are properly processed and ready for the sales floor, and adequately produce donated goods in the backroom.
- Serve as a positive role model for employees and trainees in professional performance.
- Promote a positive public image of Goodwill through a clean store, attractive displays, and presentable, personable personnel.
- Maintain safe and appropriate conditions in the backroom.
- Keep the store clean and hazard-free by vacuuming, mopping, dusting, and cleaning bathrooms.
- Observe personnel and safety policies and procedures, and ensure Production Associates comply with them.
- Perform the job duties of Production Associates.
- Attend regularly scheduled shifts assigned by the manager.
- Assist the Store Manager or Production Manager in achieving or exceeding monthly and annual production goals, and help implement contingency plans when goals are not being met.
- Establish and maintain effective working relationships among store and production personnel, and motivate them to perform well.
- Market Goodwill and explain its mission to the general public.
- Complete Retail training successfully.
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What This Job Offers
Job Type
Full-time
Career Level
Entry Level
Education Level
High school or GED
