Retail Associate (Esplanade)

Goodwill Industries Of Southeastern Louisiana•Kenner, LA

2d•Onsite

About The Position

The Retail Associate performs general duties necessary for the efficient operation of Goodwill Industries of Southeastern Louisiana retail stores. The role may include cashiering, processing and preparing donated merchandise, stocking and maintaining the sales floor, housekeeping, assisting donors and customers, and following company policies and safety procedures. Associates support Goodwill’s mission by helping create a positive shopping experience and explaining the organization’s work to the public. The position requires physical activity, including lifting and carrying merchandise, repetitive hand movements, prolonged standing and walking, and frequent bending, stooping, and stretching. Working conditions include considerable physical exertion and exposure to unfit donated goods and materials. An alternate schedule may involve working at an attended donation station without prior notice.

Requirements

Must be able to interact cordially and productively with a variety of people.
Must be able to read, write, and communicate clearly in English.
Must be able to work a flexible schedule on short notice, including days, nights, and weekends.
Must be able to lift and carry objects up to 25 pounds frequently and 50 pounds occasionally.
Must be able to perform repetitive hand movements when buttoning, sorting, hanging, and zipping garments.
Must be able to stand and walk for prolonged periods and bend, stoop, and stretch frequently.
Must have vision corrected to within normal limits.
Must be able to function in a hectic work environment.
Must have knowledge of men’s, women’s, and children’s clothing, as well as furniture and household items.
Must successfully complete Retail training.

Nice To Haves

High school diploma or GED preferred, but not required.
Prior work experience in the service industry preferred, but not required.

Responsibilities

Operate the cash register, receive payment, and record sales and other transactions.
Sort and hang at least 125 garments per hour while meeting a minimum quality standard of 80%.
Check, sort, and price electrical equipment and small wares and prepare them for display.
Transfer merchandise from the back room to the sales floor.
Leave the workstation clean and empty at the end of the shift.
Rotate store merchandise as directed by store management.
Place garments and housewares on the proper racks and shelves and restock as needed.
Remove empty hangers from sales-floor racks and return them to the production area.
Remain alert to customer activity and report suspected theft or other suspicious activity to store management.
Dispose of trash and unusable merchandise, break down cardboard boxes, and place them in the recycling container.
Keep the store clean and hazard-free by vacuuming, mopping, dusting, and cleaning bathrooms.
Keep production and sales-floor aisles free of debris.
Greet donors, help bring donations into the store, and issue receipts.
Assist customers with general information.
Follow company policies and safety procedures.
Attend work regularly as scheduled.
Market Goodwill and explain its mission to the general public.
Establish and maintain effective working relationships with store personnel and motivate them to perform well.