VP, National Account Manager - Vet

Synchrony•Costa Mesa, CA
•$110,000 - $185,000•Hybrid

About The Position

This role works directly with the VP, Client Development Veterinary to drive and support strategic initiatives and relationships in the Veterinary market, increasing CareCredit usage and growth. The position closely coordinates with the SVP-GM Veterinary market to drive usage and maintain a consistent strategy across the portfolio. The individual cultivates and maintains relationships with key stakeholders at large corporate accounts, in the equine market, and at universities, and works cross-functionally to execute initiatives and strategies for the CareCredit Pet business. The role also coordinates with Insurance partner sales and marketing teams to develop and execute insurance origination strategies in the Veterinary market and other cross-business activities that advance the CareCredit Pet business. The position involves extensive travel, approximately 50–75% of the time, including overnight and some weekend travel. Synchrony offers flexibility to work from home near a Hub or from an office, with attendance at the nearest Hub for in-person business or team meetings, training, and culture events. Field Sales and some Commercial roles may have location requirements based on partner obligations or preferences. The salary range is $110,000–$185,000 USD annually, with eligibility for an annual bonus based on individual and company performance. Compensation within the range depends on work experience, skill level, or knowledge; salaries are adjusted for markets in California, the New York metro area, and Seattle.

Requirements

  • Bachelor's degree or at least 5 years of experience in Financial Services.
  • At least 3 years of sales or marketing experience with a track record of results.
  • At least 2 years of experience delivering formal communications to senior business leaders (C-suite) or key external business partners.
  • Proven ability to influence corporate decision makers and strong negotiating skills.
  • Ability to travel 50% of the time, including overnight and some weekend travel.
  • Must be at least 18 years old and have a high school diploma or equivalent.
  • Must be willing to take a drug test, submit to a background investigation, and provide fingerprints as part of onboarding.
  • Must be able to satisfy Section 19 of the Federal Deposit Insurance Act.
  • Legal authorization to work in the U.S. is required; employment visa sponsorship is not available for this job.

Nice To Haves

  • Bachelor's degree in Business, Marketing, Finance, or a related field.
  • Veterinary industry experience, including in-depth knowledge of the marketplace.
  • Pet insurance license for Pets Best activity, or willingness to study and obtain certification.
  • Experience building relationships with senior management.
  • Understanding of installment and revolving credit markets, including credit compliance requirements.
  • Knowledge of the territory or marketplace dealer base.
  • Ability to identify new opportunities and develop alternative solutions to achieve results.
  • Ability to conduct effective sales presentations using consultative and needs-assessment selling.
  • Strong performance track record and focus on results.
  • Highly motivated, with the ability to handle multiple tasks and meet deadlines.
  • Experience with contact management software and Salesforce.com.
  • In-depth understanding of concepts and principles and basic commercial awareness.
  • Analytical thinking, excellent communication, and training skills.
  • Proven ability to work remotely and independently.

Responsibilities

  • Work with market-specific industry stakeholders and corporate accounts to drive usage within their businesses and industries.
  • Build and strengthen long-term strategic relationships with C-suite stakeholders in assigned corporate accounts in support of growth strategies, continued usage, and enrollments.
  • Help develop and implement corporate-level strategies, tactics, and best practices to increase usage.
  • Work with CareCredit sales organizations to drive portfolio usage and increase sales within industry and corporate accounts.
  • Coordinate with departments including marketing and operations to develop materials and systems that increase portfolio usage at the corporate client level.
  • Meet and exceed performance measures for volume budgets, profitability, penetration, efficiency, and training objectives.
  • Conduct training sessions to explain CareCredit programs, policies, and requirements and enhance sales and profitability for assigned corporate accounts, specialty hospitals, teaching universities, and other strategic initiatives of the CareCredit Pet business.
  • Coordinate with Insurance partner sales and marketing teams on insurance origination strategies and other cross-business activities.
  • Perform other duties and special projects as assigned.

Benefits

  • Annual bonus based on individual and company performance.
  • Flexible work arrangements, including the option to work from home near a Hub or from an office.
  • Inclusive culture and Employee Resource Groups (ERGs).
  • Reasonable accommodations for qualified individuals with disabilities.
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