VP, IT Platforms

Landmark Credit Union Talent Acquisition•Brookfield, WI

101d

About The Position

The VP, IT Platforms is responsible for the strategy, engineering, operations, and continual modernization of Landmark Credit Union’s core infrastructure and platform services. The role provides enterprise ownership for cloud platforms, DevOps and automation, network engineering, systems engineering, and the development of site reliability engineering capabilities. The VP partners closely with Information Security to ensure platforms are secure, resilient, observable, and scalable. Reporting to the SVP, IT, this executive is the senior owner of platform health, resilience, and engineering maturity across core infrastructure domains. The role distinguishes platform and reliability ownership from application and data solutions ownership and leads the development of a scalable platform organization.

Requirements

Bachelor’s degree in Information Technology, Computer Science, Engineering, or a related field.
At least 10 years of progressive IT infrastructure or platform leadership experience, including responsibility for enterprise infrastructure strategy and engineering teams.
Proven experience leading cloud infrastructure, DevOps/platform engineering, systems engineering, and network engineering functions in a complex environment.
Demonstrated experience building or maturing SRE, observability, or reliability engineering practices in production environments.
Strong understanding of monitoring, telemetry, incident management, resiliency, automation, and service performance management.
Experience partnering with Information Security and embedding security engineering practices into platform and infrastructure work.
Strong executive communication, prioritization, and cross-functional leadership skills, especially in regulated or operationally sensitive environments.
Must develop a thorough understanding of company policies and procedures related to the position.
Must understand and comply with all job-related State and Federal laws and regulations.

Nice To Haves

Advanced degree.

Responsibilities

Define and execute a multi-year platform strategy covering cloud, infrastructure, automation, reliability, and engineering standards aligned with business growth and modernization goals.
Serve as the senior infrastructure and platform leader reporting to the SVP, IT, and create leadership depth so day-to-day platform decisions can be made below the senior-most IT level.
Lead the design, implementation, support, and optimization of cloud and on-premises infrastructure platforms to ensure high availability, scalability, performance, and cost effectiveness.
Oversee systems and network engineering functions, including architecture standards, lifecycle management, resilience, and capacity planning.
Build and mature DevOps practices to improve deployment speed, standardization, environment consistency, and operational stability.
Drive infrastructure-as-code, configuration management, CI/CD enablement, and platform automation to reduce manual work and improve control.
Establish and lead an SRE capability focused on service reliability, performance, incident reduction, resiliency engineering, and operational readiness for critical systems.
Build an enterprise observability strategy and platform covering monitoring, logging, alerting, tracing, telemetry standards, and actionable service-level measures.
Define and track reliability practices, including incident response, root cause analysis, postmortems, error budgets, service level objectives, and availability reporting.
Build a security engineering function in close partnership with Information Security to embed secure design, hardening, platform controls, and operational security into infrastructure and engineering practices.
Partner with Information Security on vulnerability remediation, identity and access controls, logging, monitoring, response readiness, and security-related platform standards.
Ensure platform services support business continuity, disaster recovery, recoverability, and operational resilience appropriate for a regulated financial institution.
Reduce operational risk through standardization, automation, improved observability, and disciplined engineering and support practices.
Lead and develop managers, engineers, and technical specialists across cloud, DevOps, network, and systems disciplines, while developing SRE and security engineering capabilities over time.
Establish operating models, engineering standards, career paths, and team expectations that support a scalable platform organization.
Perform other duties as assigned.