VP, IT Operations

Equiniti•US - New Jersey - Remote, NJ

6d•$155,000 - $165,000

About The Position

EQ is a fintech company that connects the future of capital, communications, and governance. Following its integration with Notified, EQ provides technology solutions for public relations and investor relations. The role description identifies the position as the Technical Engineering Manager and calls for technical leadership across engineering teams to support the development and delivery of software products. The position operates with substantial autonomy and accountability for technical and business objectives, delivery against time, cost, and quality targets, stakeholder collaboration, and resource allocation. It leads complex initiatives, coordinates subject matter experts, assesses risks, promotes continuous improvement, and advises on standards, tools, and best practices. The role also drives innovation, evaluates emerging technologies, communicates complex concepts, promotes learning, and champions security and ethical practices. The position includes line management and mentoring of engineers, ownership of engineering practices and standards, and responsibility for improving software quality and reducing technical debt. It works with Product and central EQ teams, including risk management, compliance, and information security. The role builds engineering talent and culture, articulates technical roadmaps and product vitality, validates platforms in the product pipeline, and may contribute code as an experienced coder. Compensation is $155,000–$165,000. Employment offers are subject to satisfactory pre-employment screening checks.

Requirements

Degree in a technical field such as engineering or computer science.
At least 5 years of hands-on technology stack experience.
At least 5 years of management experience.
Experience in engineering development for a product SaaS organization.
Experience leading conceptualization and development of a portfolio of products or SaaS-based products.
Experience in financial services.
Skills in Agile methodologies, including Scrum; efficiency improvement; configuration management; release readiness; technical documentation; process, data, and system engineering; lifecycle management; and problem solving.
Demonstrated emotional intelligence, empathy, collaboration, communication, continuous learning, creative and critical thinking, resilience, ownership, time management, decision-making, accountability, and leadership.
Technical knowledge in full-stack development; REST/WCF services; database design; responsive web design; dependency injection; data access and persistence; ORM frameworks; testing; accessibility and web security; SAST and DAST; CMS; message queuing; application architecture; containers; microservices; source control; and CI/CD and Blue/Green deployment awareness.
Ability to investigate and resolve application issues, devise corrections or workarounds, and capture user feedback for future development.
Technical familiarity with WCF, REST, microservices, API gateways, messaging, Azure DevOps, Jenkins, TFSVC, Git, identity and access technologies, ORM tools, Umbraco, SharePoint, JSON, XML, XSLT, XPath, XQuery, LINQ, Lambda, PowerShell, Autofac, HTML5, CSS3, SASS, Bootstrap, JavaScript, jQuery, SQL Server, unit test tools, .NET Core, .NET Framework, C#, ASP.NET Core, Web API, MVC, WebForms, Visual Studio, and Redgate tools.

Nice To Haves

Postgraduate study in advanced computer science subjects.
MBA in Systems.
Experience with Azure Cloud Platform or Amazon Web Services.

Responsibilities

Manage engineers, providing encouragement, guidance, coaching, and mentoring.
Lead adoption of the overarching Software Development Lifecycle and Agile TOM among engineers aligned to the engineering home.
Develop and maintain software development processes, standards, and best practices to support consistent, high-quality delivery.
Identify and implement the engineering model best suited to EQ's business context and available resources.
Promote engineering excellence and quality through analysis tools, control gates, peer reviews, and improvements to design, productivity, and quality.
Optimize the engineering lifecycle through knowledge management and continuous learning to better meet market and client needs.
Advocate for reducing technical debt across the estate and mission, working with Product to prioritize its reduction.
Maintain relationships with central EQ functions, including risk management, compliance, and InfoSec, and ensure corrective actions are raised with Product for timely execution.
Guide engineers and assist with technical challenges.
Promote ownership and pride, and foster a self-directed, high-performance team culture.
Build a talent pipeline through hiring, internal movements, succession planning, and talent reviews.
Evaluate emerging technologies, models, and methods, and drive adoption where appropriate.
Articulate the technical roadmap and product vitality, maintain architecture overview documentation, and lead validation of platforms in the product pipeline.
Contribute code regularly where relevant as an expert or experienced coder.
Develop organizational policies, standards, and guidelines for software construction and refactoring.
Plan and lead software construction for strategic, large, and complex development projects.
Adapt or develop methods and organizational capabilities and drive adoption of, and adherence to, policies and standards.