VP, Health Care Migrations Lead

Fidelity • Merrimack, NH

2d

About The Position

As Vice President, Health Care Migrations Lead, you will lead a high-impact team responsible for developing and delivering implementation project strategy across Fidelity’s healthcare offerings. The role calls for a leader who can translate strategic priorities into scalable, client-centric solutions. You will advocate for clients, manage and mentor Program Managers, and oversee complex business initiative deployments, including risks, resources, and client expectations. The role leads integrated program delivery across product launches, plan implementations, annual enrollment campaigns, and voluntary benefits onboarding. You will also partner with Fidelity Health product leaders on strategies for growth, profitability, and operational efficiency; ensure programs meet legal, risk, and contractual obligations; develop talent through coaching and career planning; and cultivate relationships with internal and external talent feeder organizations.

The Client Delivery team implements and provides ongoing project services to Fidelity’s Health Care, Health Savings Account, and Voluntary Benefits clients. Fidelity Health is part of Workplace Investing’s Total Benefits Outsourcing portfolio.

Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Current onsite requirements vary by role and location and may evolve. This transition does not apply to fully remote roles.

Fidelity will not provide immigration sponsorship for this position. The business is subject to financial services laws and regulations that may restrict hiring or association with individuals with certain criminal histories.

Requirements

• Bachelor’s degree required.
• 10+ years of program management experience.
• 15+ years leading multidisciplinary teams.
• Background in benefits administration or outsourcing.
• Proven ability to manage complex client portfolios.
• Executive-level communication and influence.
• Strong leadership and coaching capabilities.
• Consultative sales acumen.
• Expertise in presentation and stakeholder engagement.

Nice To Haves

• MBA or advanced degree preferred.

Responsibilities

• Advocate for clients and ensure their needs are prioritized across program delivery.
• Manage and mentor a team of Program Managers, fostering collaboration and accountability.
• Lead deployment of complex business initiatives, managing risks, resources, and client expectations.
• Partner with internal team members to streamline communications and improve process efficiency.
• Lead integrated program delivery for product launches, plan implementations, annual enrollment campaigns, and voluntary benefits onboarding.
• Collaborate with Fidelity Health product leaders to develop and implement strategies that support year-over-year growth, profitability, and operational efficiency.
• Ensure programs comply with legal, risk, and contractual obligations.
• Develop associates through coaching, career development, and succession planning.
• Build relationships with internal and external feeder organizations to maintain a talent pipeline.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive