VP, Health Care Migrations Lead

Fidelity Investments • Merrimack, NH

3d

About The Position

As Vice President, Health Care Migrations Lead, you will lead a high-impact team responsible for crafting and delivering implementation project strategy across Fidelity’s healthcare offerings. The role calls for a visionary leader who can translate strategic priorities into scalable, client-centric solutions. You will advocate for clients, manage and mentor Program Managers, lead complex business initiative deployments, and partner across functions to improve communication and processes. You will oversee integrated program delivery spanning product launches, plan implementations, annual enrollment campaigns, and voluntary benefits onboarding. In collaboration with Fidelity Health product leaders, you will develop strategies to support growth, profitability, and operational efficiency while ensuring programs meet legal, risk, and contractual obligations. You will also coach associates, support career development and succession planning, and build relationships with internal and external feeder organizations to sustain a talent pipeline.

The position reports to the Head of Strategic Client Migrations. The Client Delivery team implements and provides ongoing project services to Fidelity’s Health Care, Health Savings Account, and Voluntary Benefits clients. Fidelity Health is part of Workplace Investing’s Total Benefits Outsourcing portfolio.

Fidelity is transitioning to a full-time onsite working model through a phased rollout across regions and roles. Onsite expectations vary by role and location and may evolve during the rollout; the transition does not apply to fully remote roles. Fidelity will not provide immigration sponsorship for this position.

Requirements

• Bachelor’s degree required.
• 10+ years of program management experience.
• 15+ years leading multidisciplinary teams.
• Background in benefits administration or outsourcing.
• Proven ability to manage complex client portfolios.
• Executive-level communication and influence.
• Strong leadership and coaching capabilities.
• Consultative sales acumen.
• Expertise in presentations and stakeholder engagement.

Nice To Haves

• MBA or advanced degree preferred.

Responsibilities

• Serve as the voice of the client and prioritize client needs across program delivery.
• Manage and mentor a team of Program Managers, fostering collaboration and accountability.
• Lead deployment of complex business initiatives, managing risks, resources, and client expectations to achieve high-quality outcomes.
• Partner with internal teams to streamline communications and improve process efficiency.
• Lead integrated program delivery for product launches, plan implementations, annual enrollment campaigns, and voluntary benefits onboarding.
• Collaborate with Fidelity Health product leaders to develop and implement strategies that support year-over-year growth, profitability, and operational efficiency.
• Ensure programs comply with legal, risk, and contractual obligations.
• Develop associates through coaching, career development, and succession planning.
• Build relationships with internal and external feeder organizations to maintain a talent pipeline.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive