VP, Group Account Supervisor

Adelphi Group•New York, NY
•$150,000 - $185,000•Hybrid

About The Position

The VP, Group Account Supervisor leads a team of managers and senior professionals, ensuring effective execution of functional strategies and contributing to the delivery of objectives. The role develops and adapts departmental plans, manages resources, and drives improvements to meet business priorities. The position builds and maintains long-term client relationships as a strategic business partner and trusted advisor across integrated marketing, branding, media, communications, and customer experience initiatives. It serves as the primary client contact and leads cross-functional collaboration across agency capabilities to deliver solutions aligned with client objectives and business outcomes. The role oversees account performance, commercial stewardship, operational efficiency, resource coordination, and service delivery, with a focus on client satisfaction, profitability, and sustainable revenue growth in complex and evolving business environments.

Responsibilities

  • Lead a team that includes managers and senior professionals, ensuring effective execution of functional strategies.
  • Develop and adapt departmental plans, manage resources, and drive improvements to meet business priorities.
  • Build and maintain long-term client relationships as a strategic business partner and trusted advisor.
  • Serve as the primary client contact across integrated marketing, branding, media, communications, and customer experience initiatives.
  • Lead cross-functional collaboration across agency capabilities to deliver solutions aligned with client objectives and business outcomes.
  • Oversee account performance, commercial stewardship, operational efficiency, resource coordination, and service delivery.
  • Support client satisfaction, profitability, and sustainable revenue growth.
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