VP/Director, Software Engineering – Document Management Services

OneMain Financial • Baltimore, MD

8d • $185,000 - $210,000

About The Position

OneMain Financial is hiring a VP/Director of Software Engineering to own the end-to-end technology strategy for its document management services across upload, archival and retrieval; dynamic document generation; intelligent document processing (IDP); and e-signature and authoritative-copy vaulting. The role will define the enterprise strategy, target architecture, platform boundaries and executable roadmap across the document lifecycle.

The leader will modernize document intake, image quality, indexing, storage, retention, search and retrieval; scale Box as the strategic platform; and safely migrate from legacy Mobius, ELF and CLASS forms technology. They will build reusable, governed document-generation capabilities and industrialize IDP with measurable quality controls, exception handling and human oversight. They will also ensure DocuSign and eOriginal capabilities are reliably integrated into origination and servicing, with legal custody, integrity and auditability.

The position is accountable for platform reliability, security, resilience, vendor strategy and economics, regulatory compliance, and measurable business outcomes. It will establish AI-enabled engineering practices throughout the product development lifecycle, with human accountability and appropriate security controls. The role also involves leading and developing engineering leaders and teams, and partnering across business, product, operations, risk, compliance and technology groups.

Requirements

• 12+ years of progressive software engineering experience, including at least 5 years in senior engineering leadership roles managing multiple teams and engineering leaders.
• Experience owning the technology strategy, architecture, delivery and operational performance of large-scale, business-critical enterprise platforms.
• Ability to lead managers and senior technical leaders, build high-performing engineering organizations, and drive talent development, succession planning and organizational effectiveness.
• Track record leading enterprise modernization, including legacy platform retirement, cloud adoption, vendor consolidation and engineering transformation.
• Experience driving AI-enabled engineering practices across the product development lifecycle with measurable improvements in productivity, quality and time to market.
• Strong executive presence and ability to influence technology strategy, navigate complex cross-functional dependencies, and communicate with senior business and technology leadership.
• Experience owning engineering budgets, vendor relationships, operational resilience, regulatory compliance and delivery commitments.
• Significant software engineering leadership experience building and operating high-volume enterprise platforms or shared services.
• Understanding of document platforms, content lifecycle, enterprise forms, records governance or comparable high-volume, regulated information systems.
• Understanding of distributed architectures, APIs, event-driven and asynchronous processing, data integrity, resilience and failure recovery.
• Experience integrating cloud/SaaS document systems with legacy platforms, customer-facing journeys and third-party processing and digital-signature vendors.
• Ability to sequence large migrations and technology retirements without disrupting origination or servicing operations.
• Judgment on architecture, platform reuse, AI-enabled workflow automation, vendor selection, cost efficiency and control design.
• Ability to connect architecture and engineering execution to operational efficiency, customer experience and measurable business outcomes.
• Strong executive communication, stakeholder management and cross-functional influence.
• Track record of attracting, mentoring and developing high-performing engineering teams and leaders.

Nice To Haves

• Deep experience with enterprise content management, document management, financial services or other highly regulated, high-volume information platforms.
• Experience with Box or comparable ECM platforms, Mobius or legacy repository migrations, dynamic PDF generation, OCR/IDP, DocuSign and eOriginal or analogous e-vaulting technologies.
• Experience designing cloud-native, highly available services with APIs, asynchronous pipelines, monitoring, security controls, disaster recovery and automated deployments.
• Experience simplifying large document estates and legacy forms engines while preserving accessibility, metadata, retention, auditability and data integrity.
• Experience assessing IDP classification and extraction quality, near-real-time feedback, fraud indicators, exception review, model governance, and vendor latency and cost tradeoffs.
• Track record of developing engineering leaders and scaling AI-assisted development practices with appropriate review, testing, governance and measurable delivery outcomes.
• Demonstrated success partnering across Product, Operations, Architecture, Security, Compliance, Risk and external technology providers.

Responsibilities

• Define the enterprise document technology strategy, target architecture, platform boundaries and executable roadmap across the complete document lifecycle.
• Lead the Box-based migration, including high-volume upload and retrieval, document-type rationalization, retention and metadata governance, safe cutover from Mobius/ELF, and decommissioning redundant legacy assets.
• Own reliable document intake and rapid cross-platform retrieval for branches, digital origination, servicing and downstream platforms; improve image quality and PDF optimization to reduce rework.
• Modernize dynamic document generation through reusable APIs and governed self-service templates, enabling faster business and regulatory changes while reducing engineering dependency and retiring CLASS forms technology.
• Industrialize IDP at enterprise scale with measurable classification and extraction accuracy, latency, completeness and readability controls, exception workbenches, fraud-review routing and human oversight.
• Integrate e-signature and authoritative-copy vaulting into origination and servicing journeys, with legal custody, tamper evidence, chain of control and complete audit trails.
• Engineer for high availability, throughput, recoverability, observability, secure access, immutable auditability and data integrity across vendors, document events and asynchronous services.
• Establish AI-enabled engineering practices across the product development lifecycle, including AI-assisted discovery, design, coding, test generation, code review, documentation and operations, with human accountability, security controls and measurable gains.
• Partner with Originations, Servicing, Product, Operations, Risk and Compliance to simplify manual processes, improve frontline workflows and deliver measurable customer and business outcomes.
• Own vendor strategy and economics across Box, IDP providers, DocuSign, eOriginal and adjacent document technologies; assess integration complexity, service levels, per-document costs and build-versus-buy tradeoffs.
• Grow engineering leaders and teams while ensuring privacy, records retention, access controls, regulatory compliance, data lineage and accountable platform ownership.
• Foster a collaborative engineering culture that attracts talent, encourages creativity and experimentation, celebrates successes and makes engineering a rewarding place to work.
• Develop engineering leaders and teams, cultivating ownership, curiosity, continuous learning and innovation while delivering business outcomes.

Benefits

• Health and wellbeing options including medical, prescription, dental, vision, hearing, accident, hospital indemnity and life insurances
• Up to 4% matching 401(k)
• Employee Stock Purchase Plan with 10% share discount
• Tuition reimbursement
• Paid time off: 15 vacation days per year plus 2 personal days, prorated based on start date
• Paid sick leave as determined by state or local ordinance, prorated based on start date
• Paid holidays: 7 days per year, based on start date
• Paid volunteer time: 3 days per year, prorated based on start date
• Competitive compensation program based on individual and company performance

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed