VP/Director, Software Engineering – Payments

OneMain Financial • Charlotte, NC

6d

About The Position

OneMain is seeking a senior technology leader to own the technical strategy and modernization of its Credit Card Payments domain. The role will establish the architecture and engineering roadmap to improve payment resiliency on existing vendor infrastructure while progressively building a modern payment orchestration capability. It combines engineering leadership, payments domain expertise, architecture judgment, and collaboration across Product, Business, Operations, Risk, and enterprise technology teams.

The leader will own end-to-end technology strategy across customer intent, payment processing, reconciliation, and payment posting. They will set short- and long-term direction, improve resilience while vendors continue to provide core processing, establish an orchestration layer that decouples customer experiences from vendor-specific implementations, and guide technology decisions throughout the payment lifecycle. They will also develop the engineering organization, maintain security, risk, and regulatory controls, and provide technical leadership across teams.

Success means moving Payments from vendor-dependent integrations toward a resilient domain owned by OneMain. In the near term, this means protecting customers’ payment experiences from vendor availability and failure scenarios. Longer term, OneMain will own customer intent and payment state, use vendors for processing capabilities, and support multiple processors or payment rails as business needs evolve.

Requirements

• Five or more years of progressive responsibility as an engineer on development teams directly responsible for building and delivering software-intensive systems.
• Three or more years in a lead developer, team lead, or comparable engineering leadership role organizing, developing, and mentoring a team.
• Demonstrated experience leading several engineering teams with differing objectives, developing leaders, and ensuring effective talent planning and execution.
• Knowledge of technology and management principles involved in planning, organizational change management, resource allocation, leadership techniques, and coordination of people.
• Proven ability to assess software engineering practices and implement improvements that increase engineering effectiveness, operational efficiency, time to value, reliability, and product quality.
• Demonstrated ability to contribute to technology strategy and planning, translate broader vision into priorities, and drive execution across teams.
• Strong problem-solving skills, including identifying root causes, evaluating alternatives, resolving cross-team conflicts, and creating solutions that can be replicated across teams.
• Strong communication and influence skills, including explaining complex technology decisions, tradeoffs, risks, and strategy to senior technical and business stakeholders.
• Demonstrated ability to foster a culture of learning, engineering excellence, innovation, accountability, and continuous improvement.
• Significant software engineering and technology leadership experience building highly available, distributed platforms.
• Strong experience with payments, financial services, transaction processing, or similarly complex transactional systems.
• Deep understanding of distributed-system concepts, including idempotency, asynchronous processing, event-driven architecture, consistency, retries, and failure recovery.
• Experience integrating with payment processors, banking platforms, or other third-party transaction systems.
• Strong API and domain architecture experience.
• Ability to operate in ambiguity, identify the real problem, and establish a clear technical direction.
• Ability to move between architecture, engineering execution, and business outcomes.
• Strong executive communication and cross-functional influence.
• Track record of developing strong engineers and technical leaders.

Nice To Haves

• Deep experience in payments, financial services, transaction processing, or other complex, highly regulated transactional systems.
• Experience with payment orchestration, payment processors, banking platforms, ACH or other payment rails, reconciliation, posting, settlement, returns, and exception management.
• Experience designing and operating highly available distributed systems, including durable state management, idempotency, asynchronous processing, retries, recovery, event-driven architecture, APIs, observability, and cloud technologies.
• Experience leading modernization or transformation initiatives from discovery and target-state architecture through executable roadmaps and production delivery.
• Experience establishing domain boundaries, canonical APIs and events, and architectures that reduce dependency on vendor-specific implementations.
• Track record of hiring, retaining, mentoring, and growing high-performing engineers and engineering leaders.
• Demonstrated success partnering across Product, Business, Operations, Risk, Architecture, Security, and external vendors to deliver measurable customer and business outcomes.

Responsibilities

• Define the short- and long-term Payments technology strategy and target architecture.
• Lead near-term efforts to improve resiliency while existing vendors continue to provide core payment processing capabilities.
• Establish a payment orchestration layer that progressively decouples customer experiences from vendor-specific implementations.
• Own technology decisions across the complete payment lifecycle, from customer intent through processing, reconciliation, and posting.
• Identify failure modes and design for retries, recovery, idempotency, observability, and operational resilience.
• Establish canonical payment APIs, events, states, and domain boundaries.
• Lead technical discovery and translate findings into an executable modernization roadmap.
• Partner with Product and Business leaders to identify payment capabilities that improve customer experience and operational outcomes.
• Develop the engineering organization and identify talent or capability gaps required to execute the strategy.
• Provide technical leadership across teams to prevent payment capabilities from becoming fragmented across individual customer journeys.
• Maintain strong security, risk, and regulatory controls across the payment lifecycle.
• Lead and develop engineering teams and technical leaders, including talent planning and execution.
• Assess software engineering practices and implement improvements to engineering effectiveness, operational efficiency, time to value, reliability, and product quality.
• Translate broader technology vision into priorities and drive execution across teams.
• Communicate technology decisions, tradeoffs, risks, and strategy to senior technical and business stakeholders.
• Foster a culture of learning, engineering excellence, innovation, accountability, and continuous improvement.

Benefits

• Medical, prescription, dental, vision, hearing, accident, hospital indemnity, and life insurance options.
• Up to 4% matching 401(k).
• Employee Stock Purchase Plan with a 10% share discount.
• Tuition reimbursement.
• Paid time off: 15 vacation days per year plus 2 personal days, prorated based on start date.
• Paid sick leave as determined by state or local ordinance, prorated based on start date.
• Paid holidays: 7 days per year, based on start date.
• Paid volunteer time: 3 days per year, prorated based on start date.
• Health and wellbeing options.

What This Job Offers

• Job Type: Full-time
• Career Level: Senior
• Education Level: No Education Listed