VP Consumer Relationship Manager

First Financial Bank•Conroe, TX

About The Position

The VP Consumer Relationship Manager performs business development activities in the retail market area and represents the bank at social and business events. The role has frequent contact with directors, top management, employees, and community leaders. The position makes direct consumer and Home Equity loans that meet the bank’s standards for safety and profitability, promotes strong customer relations, and develops quality new business, including profitable depository accounts. The incumbent is responsible for sound decisions to extend or deny direct-basis customer credit and for the terms offered, subject to bank policies, procedures, and lending limits. The role also participates in the Customer Service First sales and service culture, supports organizational values, and follows established company policies and procedures.

Requirements

  • At least five years of Consumer Lending experience.
  • Bachelor’s degree in Finance or a related field.
  • Excellent communication and human relations skills.
  • Seasoned experience in consumer and retail lending, marketing, and management.

Responsibilities

  • Perform business development activities in the retail market area.
  • Represent the bank at social and business events.
  • Make direct consumer and Home Equity loans consistent with bank standards for safety and profitability.
  • Promote good customer relations.
  • Seek and develop quality new business, including profitable depository accounts.
  • Make sound decisions to extend or deny credit to customers seeking direct loans and determine the terms extended, in accordance with bank policies, procedures, and lending limits.
  • Participate actively in the Customer Service First sales and service culture.
  • Support organizational values and follow established company policies and procedures.
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