VP Commercial Relationship Manager

Nusenda Credit Union•North Valley, NM

About The Position

Nusenda Credit Union is seeking a VP Commercial Relationship Manager to develop new and existing Commercial Banking relationships and build a high-quality, well-structured commercial loan and deposit portfolio. The role serves as the primary owner for assigned commercial members and is accountable for relationship strategy, growth, retention, and expansion among complex and high-profile commercial members across lending and deposits, including identifying Treasury solutions. The position represents the credit union in the business community and promotes a relationship-based, full-service banking strategy to potential commercial members.

Requirements

Eight to ten years of similar or related experience.
Bachelor’s degree in Business Administration or a related field.
Strong understanding of various commercial loan structures.
Strong analytical, problem-solving, and negotiation skills, including the ability to devise solutions that meet business members’ needs while balancing organizational risk.
Strong familiarity with commercial deposit solutions and foundational understanding of Treasury Management products and services to identify potential needs.
Strong familiarity with applicable banking regulations, appraisals, environmental reports, and construction administration.

Responsibilities

Develop, grow, and deepen commercial relationships by executing full-service commercial banking strategies focused on new and existing relationships.
Call on new prospects and maintain relationships with existing members through structured periodic calls and site visits; identify opportunities to deepen relationships with value-added services and develop referral sources through networks.
Identify Treasury Management opportunities and coordinate engagement with Treasury Management partners to deepen member relationships and support long-term engagement and relationship growth.
Manage a portfolio of existing relationships, generally consisting of the credit union’s most complex and highest-profile commercial members.
Serve as the primary point of contact for members’ banking needs, including lending and deposits; ensure compliance with loan agreement terms, including repayment, taxes, insurance, financial reporting, and covenants, and complete annual loan reviews on time.
Maintain accountability for portfolio performance, including credit quality, compliance with loan terms, risk identification, and proactive relationship management supporting growth and retention.
Focus on strategic relationship management and advisory activities while leveraging internal partners for efficient execution of transactional servicing activities.
Maintain documentation, pertinent communications, and negotiated terms in the Customer Relationship Management (CRM) system.