VP, Client Service (Healthcare- Life Sciences + BioPharma)

Bounteous • Dallas, TX

3d

About The Position

Bounteous is seeking a strategic executive Client Services Partner located in Texas to lead and grow a strategic enterprise healthcare and life sciences client relationship. The role drives engineering-led business transformation, business modernization, and AI-enabled innovation across complex global organizations. The VP is accountable for end-to-end client success, strategic account growth, and operational excellence, partnering closely with C-suite clients and Bounteous leaders. The role also helps expand Bounteous’ Life Sciences consulting capabilities, shape industry strategy, and grow strategic client partnerships across the healthcare ecosystem. Dallas, Texas is preferred; candidates elsewhere in Texas may be considered if they can meet client onsite requirements.

Requirements

• 15+ years of consulting, client service, or account leadership experience within healthcare or life sciences organizations.
• 10+ years leading technology-enabled business transformation initiatives, including digital modernization and enterprise program delivery across pharmaceutical, biotech, payer, or healthcare enterprises.
• Deep expertise in life sciences commercialization processes, including pricing, rebates, contracting, and distribution models within pharmaceutical and biopharma organizations.
• Proven experience growing strategic enterprise accounts through engineering services, including cloud modernization, data platforms, product engineering, and AI-enabled business transformation.
• Proven success managing large client portfolios and driving revenue growth within consulting, digital transformation, or professional services environments.
• Outstanding executive presence and ability to influence C-suite stakeholders and lead strategic transformation discussions.
• Strong leadership experience guiding cross-functional consulting, engineering, and delivery teams in complex enterprise environments.
• Excellent communication, negotiation, and presentation skills.
• BA/BS degree or equivalent consulting experience.
• Located in Texas and able to meet client onsite requirements.

Nice To Haves

• Familiarity with life sciences commercial platforms supporting rebate adjudication, pricing, contracting, or chargeback processes.

Responsibilities

• Own and grow a significant strategic enterprise account, driving revenue expansion, executive relationships, delivery success, and client satisfaction.
• Partner with Business Development to drive account expansion and new opportunities by aligning client needs with Bounteous’ engineering, cloud, data, product engineering, and AI capabilities.
• Serve as a trusted advisor to Fortune 100 C-suite leaders, guiding enterprise transformation through healthcare expertise and AI-enabled solutions.
• Lead multi-year account strategies and executive business reviews, ensuring alignment across client priorities, Bounteous business units, and delivery leadership.
• Oversee commercial and operational portfolio performance, including pipeline management, forecasting, financial performance, margin protection, risk mitigation, and compliance.
• Lead cross-functional consulting, engineering, delivery, and product teams in executing complex enterprise transformation programs.
• Ensure delivery of scalable, client-centric digital transformation initiatives, with accountability for solution estimates, SOW development, resource planning, and commercial governance.
• Build and mentor high-performing teams.
• Represent the Health business unit with clients, partners, and at industry forums.

Benefits

• Eligible to participate in Bounteous' Business Development Commission plan.

What This Job Offers

• Job Type: Full-time
• Career Level: Executive